Sales Advisor (Used Car Sales)

Overview

Sales & Customer Engagement

• Engage potential buyers in person, by phone, and online, actively listening to understand their budget, needs, and preferences to recommend the most suitable vehicles from inventory
• Deliver confident, well-structured sales pitches that highlight each vehicle's value proposition and address customer objections
• Negotiate pricing, trade-in values, and financing/payment options with customers, balancing flexibility with the dealership's profit margin targets
• Guide customers through the entire buying journey — from inquiry and test drive to final paperwork — ensuring a smooth, positive experience that builds trust and encourages referrals

Vehicle Assessment & Inventory Management

• Conduct thorough, hands-on assessments of used vehicles, inspecting condition, mileage, and service history to accurately determine value and ensure transparency with customers
• Maintain an accurate, well-organized inventory record, regularly updating availability, condition, and pricing status for internal tracking and customer inquiries

Marketing & Market Awareness

• Support marketing initiatives by promoting vehicle listings on social media and online platforms, and participating in local events to help generate leads
• Monitor market trends, competitor pricing, and promotional activity to help position CARIVA’S inventory and offers competitively

Transaction & Documentation

• Coordinate with the finance team to facilitate smooth transaction processing, ensuring all sales documentation and paperwork are completed accurately and on time

Customer Retention & Relationship Management

• Conduct structured post-sale follow-ups to gather feedback, resolve concerns, and nurture long-term customer relationships that support repeat business and referrals

Tools & Efficiency

• Apply basic AI tools (e.g. for vehicle research, marketing content, or customer follow-up messaging) to work more efficiently and stay responsive to lead

Skills And Qualifications

• Bachelor's degree in Business, Marketing, or Automotive-related field
• Minimum 2 years of experience in used automobile sales, preferably in a used car showroom environment
• Proven track record of achieving and exceeding sales targets
• Strong knowledge of automotive industry standards, vehicle specifications, and market trends
• Fluency in English required; spoken proficiency in Malayalam and Hindi required
• Excellent communication and interpersonal skills, with the ability to build trust and rapport
• Go-getter attitude with a competitive, results-oriented mindset; able to work independently and within a team
• Strong negotiation skills with a resourceful, scrappy approach to overcoming sales obstacles
• Basic working knowledge of AI tools for everyday sales/admin tasks
• Proficiency in CRM software for managing leads and customer information
• Valid UAE driver's license required
• Pay: AED4,000.00 - AED5,000.00 per month

Experience

• Used car sales : 2 years (Required)