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Sales Advisor 35h

H&M Group
London, GBR
Full-time
Entry
Onsite
Discovered Yesterday

Full Job Posting

Benefits:

  • We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
  • Inclusion & Diversity
  • At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.
  • Company Description
  • Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look.

Qualifications

  • Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
  • Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
  • Action-oriented: Proactive and driven to take initiative and get things done with quality.
  • Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
  • Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
  • Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
  • Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
  • English language skills
  • Understanding of store operations & customer service skills from previous retail experience
  • Confident in offering customers advice on fashion trends, materials, sizing etc

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