Sales Advisor
Role Overview
The Sales Advisor handles customer orders, product availability queries, quotations, and delivery coordination.
Key Skills for This Role
Full Job Posting
Role overview
The Sales Advisor handles customer orders, product availability queries, quotations, and delivery coordination.
Responsibilities
- Receive and process customer orders and inquiries through email and other channels.
- Clarify product details, quantities, pricing, and delivery requirements with customers.
- Check product availability and coordinate stock information with internal teams.
- Prepare and share quotations using the company's ERP system, then follow up on quotations and confirmations.
- Process confirmed orders accurately in the ERP system and coordinate timely preparation with warehouse and processing teams.
- Schedule deliveries with drivers, follow up on delivery progress, and communicate delays or changes to customers.
- Maintain accurate quotation, order, delivery, and customer communication records.
- Coordinate with sales, warehouse, accounts, and logistics teams; handle customer queries and ensure documentation is accurate and timely.
Candidate requirements
- Bachelor's degree or diploma in Business Administration, Logistics, Commerce, or a related field.
- Previous experience in order processing, sales coordination, customer service, logistics coordination, or a similar role.
- Familiarity with ERP systems and order-processing procedures.
- Good knowledge of MS Office, particularly Excel, and email communication.
- Strong coordination, organization, communication, and customer-handling skills.
- Ability to multitask across orders and deliveries, maintain accuracy, and work effectively with customers, drivers, warehouse teams, and internal departments.
- Experience in medical equipment, healthcare, trading, or distribution is an advantage.
Pay
- Pay is AED 2,500 to AED 3,000 per month.
Work location
- The role is in person in Dubai, UAE.
Application
- Candidates are asked to submit an updated CV through Indeed or email.
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