Sales Account Manager, Independent Pet & Distribution

Orders from independent retailers and distributors are processed accurately and on time, with clear communication to accounts

Promotions run smoothly and billbacks are reconciled every month with no surprises for finance

Existing accounts are retained and reordering consistently

New independent retail and distributor accounts are added through outreach and inbound leads

Account, pricing, and promo records are clean and current, and the team can rely on them

Store owners and distributor partners see Fera as responsive and easy to work with

Organized and detail oriented, comfortable owning many accounts and deadlines at once

Relationship builder who enjoys working with customers by phone, email, and in person

Proactive problem solver who follows through without needing reminders

Comfortable with numbers, pricing, and spreadsheets

Eager to learn and grow in a smaller, faster moving environment where processes are still being built

Background in CPG, pet, natural products, or wholesale sales strongly preferred

This role is remote, based in our Glendale, CA office, with occasional travel for trade shows and key account visits.

Fera Pets is a fast-growing, women-founded pet wellness brand co-founded by veterinarian Dr. Michelle Dulake. We create high-quality, science-backed supplements made with clean, filler-free ingredients that combine the best of Eastern and Western medicine. Our mission is simple: help pets live longer, healthier lives through better ingredients, sustainability, and radical transparency. Every batch is third-party tested with results published online, and we are proudly made in the USA in FDA-registered, GMP-compliant facilities.

Fera Pets is a premium pet supplement brand and a subsidiary of General Mills. We have grown from a single product to 40+ SKUs sold across DTC, Amazon, Walmart, Petco, Chewy, independent pet retailers, and distributors.

At Fera, we value authenticity, collaboration, and a bias toward action. We are a small, fast-moving team where everyone contributes meaningfully, the environment is casual and fun, and the work is genuinely impactful. If you care about pets and want to help build the future of pet wellness, we would love to meet you.

Co-Founded by veterinarian, Dr. Michelle Dulake, Fera Pet Organics creates effective, clean and delicious supplements for dogs and cats by using holistic high-quality ingredients necessary to support each body system.

Our focus is using natural and organic ingredients with no fillers. We have the highest percent of actives on the market and are the perfect blend of eastern and western ingredients. Our supplements are veterinarian custom formulated and manufactured in the USA in FDA-registered GMP-compliant facilities and regulated by the National Animal Supplement Council (NASC). We are accredited members of the Pet Sustainability Coalition (PSC) and have sustainability at the forefront of every business decision. Additionally, each batch is tested for purity and potency by third party labs and the results are posted to our website because transparency is important to us and our pet parents.

We value authenticity, collaboration, and a roll-up-your-sleeves attitude. We are a small, action-oriented team. We foster a casual, fun environment, but are also proactive and efficient. We take pride in having excellent customer service. Our goal is to help all our beloved pets maintain a happy and healthy life.