Sales & Academy Coordinator

Role overview

Academy operations and coordination

• Manage daily academy operations and coordinate calendars, training schedules, bookings, and monthly training plans.
• Coordinate between educators, sales, education, and other departments; support educators with schedules, preparation, and logistics.
• Coordinate masterclasses, workshops, training sessions, and events; ensure the academy is prepared and maintained for each session.
• Monitor attendance, training activities, and academy utilization; maintain training records and prepare basic operational reports.

Inventory and stock management

• Manage academy stock, inventory, and product consumption; conduct physical stock counts and reconciliation every two months.
• Maintain accurate stock records and alignment between physical and system stock; monitor product issuance and consumption.
• Coordinate replenishment and ensure products and training materials are available; control storage of academy products, tools, and equipment.

Administration and sales support

• Handle petty cash, expense records, supporting documents, academy administration, and maintenance coordination.
• Process quotations and sales orders through Salesforce, primarily supporting the Nail Department.
• Check product SKUs, quantities, pricing, approved offers, and stock availability; coordinate with sales before processing orders.
• Ensure orders follow approved pricing and company procedures, and follow up for timely execution.

Requirements and qualifications

• 2–4 years of relevant experience in coordination, administration, academy operations, or a similar role.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• A bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• Beauty, professional beauty, or education industry experience is an advantage.
• Salesforce or other CRM/ERP experience is an advantage.
• Strong organization, calendar and schedule management, communication, coordination, attention to detail, and ability to manage multiple priorities.