SA-Creative Pro

Promote and deliver engaging Today at Apple sessions about Apple s products and services that encourage active customer participation and team engagement.

Generate excitement, engagement, and enthusiasm among the internal team and customers for Apple products and services through Today at Apple programming and events.

Identify what excites our customers and what they care about in the local community, connecting them to relevant programming and activities in all areas of the store.

Serve as the ambassador of Apple s products and services to your peers by supporting learning opportunities and acting as the facilitation subject matter expert in the store.

Mentor and train Today at Apple team members to develop their knowledge and skills.

Drive ownership by recommending solutions that meet customer needs and help create owners.

Seek, analyze, interpret, and act on feedback from peers and customers to improve the Apple Store experience.

Maintain knowledge of new products, technologies, and trends to facilitate relevant sessions.

Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.

Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.

Contribute to an inclusive environment by respecting each other s differences and having the curiosity to learn.

Demonstrate Apple s values of inclusion and diversity in daily activities.