Rural Housing Navigator
Role Overview
A Few Words From Legal:
The chosen applicant will be required to submit fingerprints for a State of Michigan Background Check to determine eligibility for employment. You must possess an acceptable form of identification prior to attending your fingerprinting appointment. Preferred ID types include: Unexpired State issued driver's license; identification card with photo issued by a Federal or Michigan Government Agency. Failure to submit fingerprints will result in an ineligibility for hire within this program. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” 1-800-649-3777. An EOE. Notice: NEMCSA participates in E-Verify. For more information, please view our eVerify disclaimer at www.nemcsa.org/careers.
Mission of the agency:
Enhancing quality of life by empowering individuals and strengthening communities.
Full Job Posting
About NEMCSA
At NEMCSA, we help children, families, and communities thrive. As a nonprofit Community Action Agency serving Northeast Michigan, we're committed to creating opportunities, supporting self-sufficiency, and making a meaningful difference in the lives of those facing economic hardship. We're also proud to be recognized as a Detroit Free Press Top Workplace, reflecting our commitment to a positive culture, supportive teams, and meaningful work.
What You’ll Love About Us:
T o keep you healthy: Medical/Rx, Vision, and Dental insurance with employee coverage at no cost .
To help prepare you for the future: Generous employer 401(k) contributions, plus Life and Disability Insurance.
Flexibility: We value work-life balance and offer flexibility whenever possible.
Time for what matters: 10+ paid holidays each year, generous vacation time, and sick leave benefits.
Student Loan Forgiveness Opportunities: Employment with NEMCSA may qualify for the Public Service Loan Forgiveness (PSLF) Program .
What You'll Do
As a Rural Housing Navigator, you'll help individuals and families connect with healthcare, housing, and community resources that support long-term stability and well-being. In this role you will:
Conduct outreach and assess participant needs and barriers.
Connect clients with healthcare, housing, utility assistance, public benefits, and other community resources.
Assist with referrals, applications, appointments, and service enrollment.
Coordinate access to housing and homelessness prevention services.
Maintain accurate client records, case notes, and required documentation.
Follow up with participants to ensure services were received and needs are addressed.
Build relationships with community partners and service providers.
Participate in outreach events and community education activities.
Complete required training, including Community Health Worker (CHW) certification.
Most importantly, you'll serve as a trusted resource, helping rural residents overcome barriers and access the services they need to improve their health, stability, and quality of life.
Requirements
- What We'll Love About You:
- High school diploma or GED required.
- One to three years of experience in healthcare, human services, housing, community outreach, eligibility determination, resource navigation, or a related field required.
- Experience conducting assessments, coordinating referrals, and connecting individuals to community resources preferred.
- Ability to maintain accurate electronic records and work effectively with clients and community partners.
- Knowledge of housing resources, public benefits, healthcare programs, and community services preferred.
- Valid driver's license and reliable transportation required.
- Most importantly, you're passionate about helping individuals and families overcome barriers, access essential resources, and improve their overall health and well-being.
Summary
A Few Words From Legal:
The chosen applicant will be required to submit fingerprints for a State of Michigan Background Check to determine eligibility for employment. You must possess an acceptable form of identification prior to attending your fingerprinting appointment. Preferred ID types include: Unexpired State issued driver's license; identification card with photo issued by a Federal or Michigan Government Agency. Failure to submit fingerprints will result in an ineligibility for hire within this program. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” 1-800-649-3777. An EOE. Notice: NEMCSA participates in E-Verify. For more information, please view our eVerify disclaimer at www.nemcsa.org/careers.
Mission of the agency:
Enhancing quality of life by empowering individuals and strengthening communities.
About Northeast Michigan Community Service Agency
Private nonprofit Community Action Agency serving low-income Northeast Michigan families through poverty, housing, early-childhood, and aging services.
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