indeed
Runner
ROADSTER
Dubai, UAE
Full-time
Mid-Senior
Onsite
AED 2,000/month
Discovered 2 weeks ago
Food serviceCustomer serviceServing food and beveragesEnglish communicationUpsellingFood allergen information
Role Overview
The Runner attends to customer needs, including greeting guests and serving food and beverages, to support guest satisfaction.
The role is based at Dubai Hills and has no direct reports.
Key Skills for This Role
Food serviceCustomer serviceServing food and beveragesEnglish communicationUpsellingFood allergen information
Full Job Posting
Role overview
The Runner attends to customer needs, including greeting guests and serving food and beverages, to support guest satisfaction.
The role is based at Dubai Hills and has no direct reports.
Responsibilities
- Perform opening, changeover, and closing duties, including cleaning, replenishing condiments, polishing glasses and cutlery, and completing checklists.
- Keep service stations and assigned tables clean, sanitized, and fully stocked.
- Serve food and beverages and return dirty trays to the designated cleaning area.
- Greet guests, take orders, refill drinks, observe guest needs, and respond accurately and promptly.
- Answer questions about ingredients, preparation, and allergens.
- Follow service-sequence guidelines and treat customers and colleagues warmly.
- Upsell items according to customer needs or manager requests.
- Assist the host with greeting, seating, menus, and farewells; assist the counter with bar stocking and beverage orders.
- Check restroom cleanliness and trash bins during service and coordinate with assigned cleaners.
- Inform the immediate supervisor promptly about problems or significant unusual matters.
- Maintain grooming and personal hygiene in accordance with company guidelines.
Qualifications and experience
- At least 2 years of food-service experience.
- Good English communication skills.
Pay
- Pay is AED 2,000–2,500 per month.
Work location
- Work is in person at Dubai Hills.
Interfaces
External interface: customers.
Internal interfaces: all departments.
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