Route Manager

Exciting Opportunity: Route Manager

Why Join Us?

Competitive Compensation

• Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
• Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
• Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
• Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.

Key Responsibilities

• Ensure 100% route coverage each week for assigned Service Team (provide PTO and coverage support for Facilities Team)
• Ensure 100% On-Time-Complete (OTC) route stops per weekly schedule
• Drive to execution of 100% On-Time Delivery (OTD) fulfillment goals for Service Team
• Ensure Service Team establishes and executes targeted Vendor Managed Inventory (VMI) levels
• Build superior route and customer knowledge to deliver Team Service Goals
• Manage and execute on scheduled monthly route ride-alongs
• Schedule and execute customer intimacy program to deliver scheduled visits and enhance customer relationships
• Develop and execute plan for cross-product segment training with Service Team to drive Company growth
• Lead, coach, and support development for Facilities Service Team
• Other duties as assigned by Supervisor

Qualifications

• Proactive & Motivated: You’re a self-starter with a commitment to excellence and high standards.
• Communication Skills: Strong written and verbal communication skills are a must.
• Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
• Detail Oriented: Capable of carrying out a given task with all the necessary details to get the task done well.
• Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
• Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
• Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred)