Revenue Operations Manager

Responsibilities

• Support continuous improvement across go-to-market processes, planning, technology, reporting, and analytics.
• Analyze Marketing, Sales, and Customer Success data to identify trends, performance gaps, and opportunities for improvement.
• Build and maintain dashboards, reports, and recurring analysis to support Revenue Operations and go-to-market leadership.
• Support annual and ongoing planning activities, including capacity, coverage, territory, quota, pipeline, and forecasting analysis.
• Support and optimize key stages of the sales cycle through effective use of Salesforce (SFDC), CPQ, HubSpot, and external account enrichment tools.
• Monitor and improve data quality, integrity, and consistency across go-to-market systems.
• Work with stakeholders to understand business requirements and translate them into reporting, process, and system requirements.
• Support the prioritization, testing, and implementation of system enhancements in partnership with technical teams.
• Help maintain alignment across Marketing, Sales, and Customer Success processes, policies, and procedures.
• Analyze pipeline, forecasting, demand generation, opportunity progression, renewals, and other key go-to-market performance metrics.
• Develop a strong understanding of the end-to-end customer journey and provide insights that connect performance across the GTM value chain.
• Create clear, actionable analysis and recommendations for Revenue Operations and GTM stakeholders.
• Candidate Requirements & Qualifications
• 5-7 years experience in Revenue Operations, Sales Operations, Marketing Operations, Customer Success Operations, Business Operations, or a similar analytical role within a B2B software environment; SaaS experience is preferred.
• Strong analytical skills with the ability to interpret complex datasets and translate findings into clear business insights and recommendations.
• Experience supporting go-to-market planning and performance management, ideally including areas such as capacity and coverage planning, territory and quota planning, pipeline management, forecasting, opportunity stage management, demand generation, and renewals.
• Strong working knowledge of Salesforce (SFDC), including reporting, dashboards, data structures, and sales processes.
• Experience gathering and documenting business requirements for Salesforce, CPQ, reporting, or other GTM systems.
• Ability to synthesize information from multiple data sources to provide interconnected insights across the GTM value chain and customer buying journey.
• Advanced Excel skills, including the ability to manipulate, analyze, and present complex datasets.
• Strong attention to detail and a commitment to maintaining high standards of data quality.
• Strong communication and stakeholder-management skills, with the ability to work effectively across Marketing, Sales, Customer Success, Finance, and other teams.
• A proactive and curious mindset, with the ability to identify problems, investigate root causes, and recommend practical solutions.
• Ability to manage multiple priorities and work effectively in a fast-paced, growing global organization.
• Desired but Not Required
• HubSpot experience.
• Experience with CPQ platforms.
• Experience with business intelligence and visualization tools such as Power BI or Tableau.
• Familiarity with account enrichment, intent, or other GTM data platforms.
• Experience working with SaaS metrics and recurring-revenue business models.
• Energy Exemplar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, experiences, identities, and abilities. Please let us know if you require accommodations at any stage of the recruitment process—we're here to support you in showcasing your full potential.
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