icims
Revenue Cycle Authorization Specialist
Gentiva Hospice
Remote, USA
Full-time
Mid
Remote
Discovered 2 weeks ago
Microsoft OfficeHomeCare HomeBase
Key Skills for This Role
Microsoft OfficeHomeCare HomeBase
Full Job Posting
Key Responsibilities:
- Verify patient eligibility and benefits for Home Health and Hospice services.
- Work assigned work queues to ensure all benefit-related tasks are completed in a timely manner.
- Contact insurance companies to confirm hospice coverage, authorizations, and recertifications.
- Submit initial and follow-up authorization requests, ensuring all required documentation is included.
- Review medical records for supporting documents needed for approvals.
- Communicate with field staff, branches, and facilities to obtain any missing information.
- Accurately document all verification and authorization steps in patients’ medical records.
- Collaborate with other departments and attend team meetings to share updates and resolve issues.
- Adhere to HIPAA regulations and maintain the confidentiality of all patient and organizational information.
Requirements:
- Bachelor’s degree preferred.
- At least 3 years of experience in Home Care or Hospice strongly preferred.
- Strong knowledge of Medicare, Medicaid, and commercial payer authorization processes.
- Proficient in Excel; working knowledge of PowerPoint and other Microsoft Office tools.
- Experience entering and managing data within electronic systems.
- Familiarity with HomeCare HomeBase software is a plus.
- Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment.
- Excellent communication and collaboration skills.
Benefits for All Associates (Full-Time, Part-Time & Per Diem)
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
Additional Full-Time Benefits
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
- Apply today to help transform care through operational excellence and patient-centered access. Make your work matter—start your next chapter with us.
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
- Gentiva Hospice
- At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
- Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
- Our nationwide reach is powered by a family of trusted brands that include:
- Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
- Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
- Home health care: Heartland Home Health
- Advanced illness management: Illumia Health
- With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
About Gentiva Hospice
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