Revenue Agent 4 - Training Coordinator
Role Overview
This advanced level position will develop, coordinate and administer training and quality assurance programs for Compliance Bureau employees and work closely with directors and supervisors, and leads to identify and focus quality assurance modules. The position is responsible for developing technical training materials, monitoring interactions between revenue agents and taxpayers to measure adherence to quality standards and coordinating and conducting training for other bureau and division personnel. This list is illustrative and not all inclusive. The work is done under general supervision
To see the full list of duties view the position description.
Full Job Posting
Introduction
The Department of Revenue is seeking a Revenue Agent 4 in the Compliance Bureau. This position will be headquartered in one of the following locations: Appleton, Eau Claire, Green Bay, Madison, Milwaukee, or Wausau. When completing your application, select your preferred location.
Upon completion of probation, this position will be eligible for up to 60% remote work and is eligible for a hybrid work environment.
Join the Department of Revenue (DOR)! We are a highly engaged organization, committed to the success of our employees who are equally committed to the department's success. In addition to the employment benefits listed below, DOR offers a mentorship program, training for future leaders, and our Take 4 program which encourages four hours of training per month.
The state of Wisconsin offers an exemplary benefits package , this includes generous paid time off so you can truly have a work/life balance! Our competitive benefits package offers:
Substantial leave time including at least 3 1/2 weeks of vacation/personal time to start, nine paid holidays, and ample accruable sick time that rolls over each year.
Excellent and affordable insurance options for health, dental, vision, life and more .
An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan.
Well Wisconsin Program offering wellness tools and rewards to employees and spouses.
A free and confidential employee assistance program that offers employees and their household a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
To learn more about the total value of the benefits available to employees, please visit our Total Rewards Calculator .
Position Summary
This advanced level position will develop, coordinate and administer training and quality assurance programs for Compliance Bureau employees and work closely with directors and supervisors, and leads to identify and focus quality assurance modules. The position is responsible for developing technical training materials, monitoring interactions between revenue agents and taxpayers to measure adherence to quality standards and coordinating and conducting training for other bureau and division personnel. This list is illustrative and not all inclusive. The work is done under general supervision
To see the full list of duties view the position description.
Salary Information
- The starting pay rate for this position is between $32.00 - $38.00 per hour, depending on experience and qualifications.
- The classification of this position is Revenue Agent 4, which is in Pay Schedule 07, Pay Range 03. Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current state employees may vary based on applicable provisions in the Compensation Plan.
Job Details
Background Checks : Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks.
I-9 Requirements : Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of appointment. The Department of Revenue does not sponsor work or student visas and is not an eligible OPT employer for those with F1 visas. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.
Probationary Period : A 12 probationary period is required.
Remote Work/Telework:
This position is eligible for remote work/telework of up to 60% after completion of probation and based on employee performance and work unit needs. This position will be headquartered at the one of the following DOR office locations of Appleton, Eau Claire, Green Bay, Madison, Milwaukee, or Wausau . Remote work is intended to be performed primarily in the State of Wisconsin and is subject to change based on business needs.
Qualifications
- Minimally qualified applicants will have experience:
- Experience developing, coordinating, or delivering training programs, such as onboarding, on-the-job training, or continuing education.
- Experience coaching employees, evaluating employee learning, or identifying training needs.
- Experience reviewing work for accuracy, consistency, or compliance with established standards, policies, or procedures.
- In addition to the above, well-qualified applicants will have experience in at least 2 of the following areas:
- Experience translating complex technical, regulatory, policy, or procedural requirements into clear instructional materials and practical learning activities.
- Experience converting instructor-led materials into self-paced e-learning or other technology-based learning formats, including knowledge checks or interactive exercises.
- Experience coordinating subject-matter experts, volunteer instructors, or mentors and preparing others to deliver consistent, effective training.
- Experience evaluating training effectiveness through assessment results, employee feedback, performance measures, or other documented outcomes and using findings to improve instruction.
How To Apply
- To be considered for this position, you must complete the online application. C lick "Apply for Job" to start the application process. For instructions, refer to the following link: Applying to State Service .
- You must attach a current resume and a letter of qualifications in a Microsoft Word or PDF compatible format. Make certain these documents clearly illustrate your experience, including detailed examples, with each of the qualifications listed in the “Qualifications” section of this announcement. These documents will be used to assess whether your qualifications meet the qualifications required of the job. For instructions on developing your application and what should be included in these materials, click here . Make certain your resume and letter are how you want them to be before you finalize the application as you are not able to update or change your application materials once you click “Submit”.
- Submitted materials will be evaluated by a job expert and the most qualified applicants will be invited to the next step of the selection process. If you are invited to interview, you will be contacted via email. Make certain your contact information is correct and check your email regularly.
- Permanent classified state employees who are eligible for transfer, voluntary demotion, or reinstatement should complete the application process as described above by the stated deadline.
- The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
- Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.
- Questions can be directed to Nate Ebert, Human Resources Specialist at [email protected] .
Deadline to Apply
All application materials must be received by 11:59 PM on Thursday, November 5, 2026.
About State of Wisconsin
Official government portal for the State of Wisconsin.
Visit company websiteApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at State of Wisconsin
IT Application Services Bureau Director Career Executive
Madison, USA
Health Care Data Quality & Integrations Analyst
Madison, USA
The State of Wisconsin seeks an analyst to improve health care data quality and support analytics, reporting, and integrations across multiple data sources. Candidates need health care or insurance data analysis experien
Corporation Tax Section Chief – Career Executive
Appleton, USA
Veterans Employment Services Regional Supervisor
Kenosha, USA
IT Application Services Bureau Director Career Executive
Madison, USA
Health Care Data Quality & Integrations Analyst
Madison, USA
Corporation Tax Section Chief – Career Executive
Appleton, USA
ORCD Communications Specialist Senior
, USA
Legal Associate
Madison, USA
IT Project Manager
, USA
Worker Classification Investigator
Madison, USA