Retention / Conversion Agent
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About the Role
Decision Management Consultants is recruiting a Retention/Conversion Agent for one of its clients operating in the Forex industry in Dubai, UAE.About Our Client Our client is a well-established Forex trading company based in Dubai, operating ina fast-paced and highly regulated financial services environment.
Key Skills for This Role
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Overview
Decision Management Consultants is recruiting a Retention/Conversion Agent for one of its clients operating in the Forex industry in Dubai, UAE.About Our Client
Our client is a well-established Forex trading company based in Dubai, operating ina fast-paced and highly regulated financial services environment.
The company is known for its strong focus on technology-driven solutions, customer-centric operations, and compliance with international regulatory standards.
With a growing presence in the region, they offer innovative trading services and a dynamic workplace that encourages performance, growth, and collaboration.
Key Responsibilities
- Contact leads within minutes of their registration
- Guide clients through the registration process, KYC (Know Your Customer) document upload, and their first deposit
- Build long-term relationships with clients
- Encourage active traders to increase their equity/balance in order to trade larger volumes
- Provide daily market updates, technical analysis, and alerts related to high-volatility events
- Reconnect with and engage existing or inactive clients
Requirements
- Proven track record in retention, re-activation, conversion, sales, or client recovery
- Experience in Forex, CFD, or trading is a strong advantage
- Strong ethical mindset with excellent closing skills
- Performance-driven professionals willing to work on-site in Dubai
- Ability to manage high-value UK clients and generate strong deposit volumes
- British nationals are welcome
Benefits
- Competitive Salary
- Employee Benefits as per the UAE Labor Law
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