Retail Supervisor

Role Overview

Duties

• Supervise daily operations, workflow, and compliance with company policies.
• Lead, motivate, train, develop, and evaluate retail staff.
• Oversee merchandising, product placement, pricing, and inventory purchasing.
• Manage POS systems, cashiering procedures, and cash handling.
• Recruit, interview, and onboard employees; process payroll, bookkeeping, and administrative tasks.
• Develop marketing initiatives to attract customers and increase sales.
• Monitor sales metrics, prepare reports, and analyze results for planning.
• Address customer inquiries and resolve issues while maintaining service standards.
• Manage budgets, pricing adjustments, and sales targets.
• Ensure safety compliance and maintain a clean, organized store.

Skills and Qualifications

• Proven supervisory experience in retail or a related field.
• Strong leadership, communication, and organizational skills.
• Proficiency with POS systems, cashiering, cash handling, and bookkeeping software.
• Knowledge of merchandising, pricing, sales management, and marketing techniques.
• Ability to recruit, train, develop, and evaluate staff.
• Able to prioritize multiple duties in a fast-paced setting.
• Competence in negotiation, purchasing, budgeting, and store operations.
• Customer-service, phone etiquette, and conflict-resolution skills.
• Strong math skills for sales calculations, pricing, and financial reporting.
• Bilingual or multilingual abilities are a plus.

Employment and Pay

• Full-time position.
• Pay starts at $17.00 per hour.

Workplace and Benefits

• Work is in person.
• Extended health care is offered.