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Retail Store Manager

poltronesofà UK
Cheltenham, GBR
Full-time
Mid
Onsite
GBP 37000-50000 yearly / year
Discovered 2 weeks ago

Full Job Posting

What does the role involve?

Manage the day to day operation of the store

Motivate, coach and support the sales team to hit set targets

Create an environment where every member of the team is valued and supported to do perform at their best

Manage sales budgets and delivery targets

Manage rotas, holidays and sickness

Ensure and provide excellent customer service throughout the store

Deal with customer queries and complaints

Make sure our showrooms are warm, friendly, safe environments for everyone within them

Recruit, train and develop your team

Review and manage your team's performance

Complying with all Health & Safety policies and legislation

Who are we looking for?

If you have the below skills and qualities, we’d love to hear from you

Experience of leading and developing a team in a sales driven environment

People focussed with the ability to inspire your team to deliver results

Organised with excellent attention to detail

Excellent communication and interpersonal skills

A real people person – the ability to build strong relationships with our customers, colleagues and leadership team

Customer focussed with a passion for delivering first class customer service

A team player

Flexibility to work shift patterns

Ability to travel as and when required

Strong work ethic, resilient, self-starter and a can do attitude

INDMP

What's in it for you?

Competitive salary with excellent bonus potential

Car allowance

33 days holidays including bank holidays

Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!

Colleague Discount

Career progression

Enhanced Maternity, Paternity and Adoption Leave

Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics

Virtual GP – Access to a GP service 24/7

Salary finance scheme

Pension Scheme

Death in Service

Life assurance

Health Insurance

Requirements

  • Experience of leading and developing a team in a sales driven environment
  • People focussed with the ability to inspire your team to deliver results
  • Organised with excellent attention to detail
  • Excellent communication and interpersonal skills
  • A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
  • Customer focussed with a passion for delivering first class customer service
  • A team player
  • Flexibility to work shift patterns
  • Ability to travel as and when required
  • Strong work ethic, resilient, self-starter and a can do attitude

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