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indeed

Retail Shortage Control - Part Time

Burlington Stores
Westborough, USA
Part-time
Onsite
$16.25 per hour
Discovered 1 months ago
Shortage reductionTheft preventionCustomer serviceAsset protectionLoss preventionRetail operations

Full Job Posting

Role overview

The Shortage Control Associate helps secure the store and improve the shopping experience through visible presence, customer greetings, and theft prevention.

The role monitors entrances, exits, and high-risk areas during shifts and reports theft or suspicious activity to the Manager on Duty.

Security and shortage control

  • Maintain a professional appearance and visible presence at the store entrance while staying alert to surroundings.
  • Greet customers entering and exiting with a friendly, energetic greeting that promotes a sense of control and security.
  • Use knowledge of shortage areas and theft-reduction programs to reduce opportunities for theft and shoplifting.
  • Communicate theft-prevention information during store rallies and conduct associate bag and package checks under safety and security standards.
  • Support associate training on shortage-reduction programs and processes; model safety and promptly address unsafe practices.
  • Identify and report theft incidents or suspicious individuals to the Manager on Duty.

Experience and qualifications

  • At least 1 year of customer service, hospitality, retail, asset protection, loss prevention, or operations experience is preferred.
  • Able to stand and walk for extended periods and visually monitor the store environment.
  • Able to maintain confidentiality and review, analyze, and understand business trends.
  • Able to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
  • Strong customer and coworker communication and leadership skills that support productive business relationships.
  • Able to work a flexible schedule, including nights, weekends, and holidays as required.

Schedule

  • Flexible schedule may include nights, weekends, and holidays.
  • The source title identifies the role as part-time.

Compensation and benefits

  • Base pay is $16.25 per hour.
  • The posting mentions flexible hours and an associate discount; eligible part-time associates may qualify for benefits based on hours worked.
  • Potential benefits include medical coverage, a 401(k), limited paid time off after one year, paid holidays, and paid sick time in accordance with applicable law.

Workplace

  • Store-based role involving presence at the store entrance and monitoring the store environment.

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