Retail Shift Manager - Franklin Square - Full-time

At Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities.

We offer:

Starting pay of $17.00/hour

Annual raises & production bonuses

Free skill-building and career development classes

Generous team member discounts

Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement

Join a team where your work creates meaningful change.

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Support store operations and staff management to keep our store running smoothly.

Open and close the store, manage deposits, and secure the building

Resolve customer complaints and issue refunds

Ensure customers and donors receive friendly, prompt service

Make production and scheduling decisions in the absence of management

Manage the flow of donated goods to optimize sales

Coordinate shipments and merchandise flow to meet goals

Rotate, organize, and display merchandise by category and color

Step in to assist with store team duties as needed

Leads floor operations to include managing, sorting, and moving donations with purpose

Supervise employees and store activities when managers are unavailable

Report safety or theft concerns to store leadership

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Requirements

Someone who leads by example, thrives in a fast-paced retail environment, and is passionate about making a difference. You have:

High school diploma or GED

1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination)

This job keeps you on the move! Most of the time, you'll be talking, listening, standing, and walking. You'll frequently use your hands, reach, push, and pull. Occasionally, you may sit, kneel, stoop, throw, or twist. Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, is required. Strong close, color, and depth vision are essential. Some local travel is involved.