Retail Security Officer
Role Overview
We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.
Full Job Posting
Position Type
Part-time
LOCATION
- Fashion Center Pentagon City, VA
PAY
$16.50/hour
POSITION TYPE: Part-Time
OVERVIEW
We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.
BENEFITS
- Weekly pay
- Flexible scheduling
- Employee discounts
- Employee Assistance Program (confidential support resources)
- Supportive work environment focused on well-being
Security & Patrol
Patrol assigned areas or maintain a fixed post to monitor activity
Control access points and manage pedestrian/vehicle traffic
Identify and report suspicious activity, incidents, or safety concerns
Respond to alarms, emergencies, and on-site incidents
Monitoring & Reporting
Monitor CCTV cameras and security systems
Complete daily activity logs, incident reports, and required documentation
Maintain awareness of surroundings at all times
Safety & Compliance
Follow all post orders, company policies, and safety procedures
Maintain knowledge of emergency response protocols
Inspect property for safety risks (fire hazards, equipment issues, etc.)
Support loss prevention and recommend safety improvements
Customer Service
Greet and assist customers, employees, and visitors in a professional manner
Provide directions and support as needed
Maintain a visible, approachable presence on-site
Required
Strong customer service and communication skills
Ability to stay alert and respond calmly in emergency situations
Reliable, punctual, and able to follow directions
Ability to write clear and accurate reports
Must present a professional appearance and demeanor
State Guard license is required
Preferred
Prior security or customer-facing experience
Familiarity with CCTV, alarms, or access control systems
Skills & Attributes
- High level of attentiveness and situational awareness
- Dependable and team-oriented
- Able to multitask and work in a fast-paced environment
- Strong work ethic with a sense of urgency
Work Expectations
Arrive on time in full uniform and ready to work
Stay engaged and proactive throughout your shift
Follow all safety, training, and compliance requirements
ADDITIONAL INFORMATION
Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.
MINIMUM REQUIREMENTS
- High School Diploma or GED
- 3–6 months security or life‑safety experience
- State Guard license
- Ability to lift 50 lbs. and perform physical tasks
About Andy Frain Services
Providing comprehensive security and crowd management solutions since 1924.
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