Retail Sales & Delivery Associate
Role Overview
The Original FARM is a leading cannabis retailer that empowers guests to make informed decisions through a thoughtful and innovative customer experience. We are cannabis educators who share our passion, knowledge, and expertise with every guest.
As a Retail Sales & Delivery Associate , you’ll play a dual role supporting both our in-store guest experience and scheduled deliveries. You’ll spend time on the road delivering packaged cannabis orders safely, accurately, and on time, while also supporting the retail team as a Budtender when delivery volume is lower.
This is a great opportunity for someone who enjoys a mix of in-store and on-the-road work , takes pride in providing exceptional guest service, and is interested in growing within the cannabis retail space.
Full Job Posting
Position Overview
The Original FARM is a leading cannabis retailer that empowers guests to make informed decisions through a thoughtful and innovative customer experience. We are cannabis educators who share our passion, knowledge, and expertise with every guest.
As a Retail Sales & Delivery Associate , you’ll play a dual role supporting both our in-store guest experience and scheduled deliveries. You’ll spend time on the road delivering packaged cannabis orders safely, accurately, and on time, while also supporting the retail team as a Budtender when delivery volume is lower.
This is a great opportunity for someone who enjoys a mix of in-store and on-the-road work , takes pride in providing exceptional guest service, and is interested in growing within the cannabis retail space.
What Makes Someone Successful in This Role?
You’re adaptable and enjoy a mix of in-store and on-the-road work
You’re reliable, self-motivated, and take ownership of your responsibilities
You care about creating a great guest experience, wherever that happens
You’re comfortable working independently while also being part of a team
You have strong communication, organization, and problem-solving skills
You’re interested in learning and growing within the cannabis retail space
Delivery
Safely deliver packaged cannabis products to guests using a company-provided vehicle
Ensure orders are handled accurately and delivered in a timely manner
Maintain accurate delivery records and follow all required delivery procedures
Communicate with Dispatch to support timely and accurate deliveries
Safely operate company equipment and vehicles
Follow assigned routes, schedules, and delivery procedures in accordance with training and regulatory requirements
Communicate with guests and Dispatch, escalating any issues or concerns as needed
Retail & Budtending
Provide knowledgeable and professional service to guests and support informed purchasing decisions
Maintain strong product knowledge and provide accurate, compliant cannabis education
Support sales through product recommendations and promotions
Process transactions accurately while following inventory and operational procedures
Assist with merchandising, store setup, cleaning, and maintaining an organized retail environment
Support receiving, inventory, and other store operations as required
Provide occasional coverage at other locations when required
Support the team with Budtending and other store responsibilities when there is no delivery work
General Responsibilities
- Work collaboratively with Store Leadership and the broader team to support store success
- Maintain a professional and positive approach with guests and team members
- Follow all company policies, procedures, training requirements, and applicable cannabis regulations
Qualifications & Requirements
- Must be 19+ years of age
- Valid Class 5 or 7 BC Driver’s Licence
- Clean Driver’s Abstract
- Clear Criminal Record Check
- BC Selling It Right Certificate
- Legally permitted to work in Canada
- Strong customer service and communication skills
- Strong attention to detail and time management
- Reliable, self-motivated, and team-oriented
- Comfortable using technology, apps, and communication tools
- Previous delivery, logistics, retail, or customer service experience is considered an asset
Terms of Employment
Part-time hourly position, offering up to 30 hours per week
Must be available to work a variety of shifts, including evenings and weekends, as required
Must be willing to provide coverage for team members during sick days, leaves, or other staffing needs
Must be willing to sign FARM’s terms of employment contract
Why You’ll Love Working Here
Opportunity to work with a best-in-class cannabis retail team
Internal growth and advancement opportunities
Access to internal learning and development programs
Wellness program, including access to mental health resources
Team member discount
Access to additional perks through Perkopolis, GoodLife, and more
Education, Training & Experience
Provincial Cannabis Certification – Selling It Right
Driver’s Abstract
Criminal Record Check
Previous delivery, logistics, or cannabis retail experience is an asset
The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths. *T his application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *
About The Original Farm
Parent group profile
FIKA Company
Canadian private cannabis retailer operating a multi-banner portfolio of stores for adult consumers nationwide.
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