Retail Sales & Customer Service Representative
Full Job Posting
Turn Your People Skills Into a Career
If you enjoy working with people, answering questions, and helping customers make informed decisions, this could be a great next step.
Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at our partner retail locations. We work with several well-known big-box retailers throughout the local area, helping customers understand the energy options available for their homes.
Previous energy experience isn’t required. We’re looking for friendly, motivated people who communicate well and enjoy helping others.
What You’ll Do
You’ll work directly with customers in a retail environment to:
Engage with customers and answer questions about their home energy options
Review available electricity, natural gas, and other energy programs
Explain plan options in a clear, helpful way
Help customers select solutions that fit their needs
Provide a positive, professional customer experience
Stay knowledgeable about current programs and promotions
Is This a Good Fit for You?
This opportunity can be a great fit for people coming from retail, customer service, restaurants, hospitality, or other customer-facing roles who want to turn their people skills into a rewarding career.
We’re especially interested in candidates who are outgoing, dependable, coachable, and comfortable starting conversations with new people.
Compensation
Hourly Pay + Commission
Guaranteed hourly pay
Commission opportunities based on performance
Typical on-target earnings (OTE): $55,000–$65,000 annually
Additional earning potential for strong performers
About Universal Energy Solutions
Universal Energy Solutions helps homeowners explore competitive energy options available in their local markets. Through partnerships with leading retailers and energy providers, our team makes it easier for customers to understand their options and make informed decisions about their home energy service.
Requirements
- Strong communication and interpersonal skills
- Comfortable working face-to-face with customers
- Positive, professional attitude
- Ability to work effectively in a retail environment
- High school diploma or equivalent
- Previous retail, customer service, hospitality, or sales experience is preferred, but not required
Benefits
- Paid training and ongoing career development
- Advancement opportunities based on performance
- Local work with no overnight travel
- Supportive, team-oriented work environment
Preferred Qualifications
- Previous retail, customer service, hospitality, or sales experience is preferred, but not required
Responsibilities
- You’ll work directly with customers in a retail environment to:
- Engage with customers and answer questions about their home energy options
- Review available electricity, natural gas, and other energy programs
- Explain plan options in a clear, helpful way
- Help customers select solutions that fit their needs
- Provide a positive, professional customer experience
- Stay knowledgeable about current programs and promotions
- This opportunity can be a great fit for people coming from retail, customer service, restaurants, hospitality, or other customer-facing roles who want to turn their people skills into a rewarding career.
- We’re especially interested in candidates who are outgoing, dependable, coachable, and comfortable starting conversations with new people.
About Universal Energy Solutions
Privately held energy company providing renewable-energy and utility-supply solutions to businesses and households through independent sales offices.
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