Retail Sales Associate
Role Overview
The Retail Sales Associate has the opportunity to develop great relationships with repeat customers while informing first-time visitors of everything we have to offer.
This role is responsible for enhancing the customer experience and generating sales across all War Memorial retail operations.
Full Job Posting
Retail Sales Associate
Organization: Florida Panthers Hockey Club
Department: Retail — War Memorial
Reports To: Retail Supervisor
FLSA Status: Non-Exempt (Hourly)
Employment Type: Part-Time
Location: FTL War Memorial, Fort Lauderdale, FL — On-Site
Schedule: Flexibility required for evenings, weekends, and holidays based on event schedule
Job Summary
The Retail Sales Associate has the opportunity to develop great relationships with repeat customers while informing first-time visitors of everything we have to offer. This role is responsible for enhancing the customer experience and generating sales across all War Memorial retail operations.
Essential Duties & Responsibilities
Process sales on point-of-sale system and maintain accuracy of cash drawer
Greet and assist guests with a friendly, professional demeanor
Assist guests with purchasing decisions across all retail offerings
Assist with fitting guests in hockey and figure skating equipment and finding correct sizes
Sharpen skates and repair equipment as needed
Maintain pro-shop as merchandised and ensure all retail areas remain clean and organized
Apply names and numbers to jerseys using heat press
Additional projects, tasks, and events as assigned
Qualifications
- Retail experience required
- Familiarity with hockey and figure skating equipment fittings, repairs, and sharpening preferred
- Familiarity with operating a point-of-sale system
- Highly organized with the ability to multi-task in a fast-paced environment
- Self-starter with a high degree of enthusiasm and ability to work well under pressure
- Strong interpersonal and communication skills
Position Type / Expected Hours of Work
This is a part-time, non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
About The Florida Panthers
The Florida Panthers are a professional ice hockey team competing in the NHL, based in Sunrise, Florida. The franchise won the Stanley Cup in 2024.
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