Retail Sales Assistant

About Travelex

Qualifications

• A great communicator who has a passion for great customer service.
• Someone who actively listens to understand our customer needs and create a fantastic customer experience.
• A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
• A real team player who’s ready to learn, grow and develop as part of our amazing team.
• What’s in it for you
• 🧘 Wellbeing support: Programmes to help with physical, mental, and financial wellness.
• ️ Bravo Benefits: Discounts across retail, travel, and lifestyle.
• Flexible shifts: We get it - life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
• 25 days holiday + bank holidays (pro-rata)
• Pension plan: With Scottish Widows
• Career development: Access to training, learning pathways, and internal opportunities to grow
• What happens next
• Application review – Our team will take a look and get in touch if your experience matches what we’re looking for Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements

Preferred Qualifications

• ✅ Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
• Monthly bonus: Earn extra when you hit your targets