Retail Project Manager - KSA
Skills
About This Role
What Will Be Your Mission
We are looking for a dynamic and structured Retail Project Manager to join the Cartier KSA team based in Riyadh and reporting to the Area Sales Manager.
This role is dedicated to support commercial performance and drive boutique network development by leading strategic projects and provide high-level coordination and reporting.
The role serves as a critical bridge between executive leadership, cross-functional teams, and day-to-day retail activities.
HOW WILL YOU MAKE AN IMPACT?
Special Projects Management
- Work hand-in-hand with Commercial leadership on the development and execution of detailed projects and workshops related to key priorities.
- Create and execute strategies aligned with business objectives such as Sales Growth or Store Expansions.
- Lead the end-to-end orchestration of new boutique openings, directing cross-functional teams (including Merchandising, Marketing, Supply Chain, and Operations) to align on timelines, budgets, and brand standards.
- Lead projects to improve Boutique flows and the way we operate boutiques. (ie. Floor Management) hand in hand with Area Sales Manager and L&D.
- Manage special initiatives, boutique openings/closings, boutique briefs, network committee preparations, and related projects.
Network Development & Real Estate Management
- Oversee real estate aspects including leases follow-up and contract review in collaboration with local and regional teams.
- Daily Coordination: Day-to-Day Support to Area Sales Manager and Boutiques
- Deliver regular updates, project dashboards, and briefing materials to executive stakeholders in both Cartier and Richemont.
- Develop and deliver high-quality PowerPoint presentations and executive-level communication materials that clearly articulate project goals, insights, and business recommendations.
- Transform complex business information into compelling visual stories to support decision-making at both local and regional levels.
- Facilitate Retail meetings, workshops, and cross-functional working groups with strong narrative structure and clear outcome orientation.
- Prepare materials and minutes for monthly Retail Leadership meetings.
- Assist the Area Sales Manager with ad-hoc tasks, coordinating initiatives, and ensuring boutique managers receive the guidance and resources needed to meet business goals.
- Prepare presentations in assistance with the Area Sales Manager or other managers.
- Coordinate Retail Meetings and Events.
- Performance Reporting and Boutique Action Plan Execution Monitoring (KPIs, Elevation)
- Ensure the implementation of the Match to Traffic (MTT) schedule mindset in boutiques in partnership with Commercial leadership team.
- Conduct MTT Weekly Analysis on coverage per boutique and provide feedback to Area Sales Manager.
- Perform Retail Team Productivity Monitoring, supporting the Area Sales Manager in making decisions to steer performance (e.g., FTE moves between boutiques).
- Support on Target Setting implementation ensuring monthly consolidations within deadlines set, and monthly reporting of Retail team performance vs. Commercial targets.
- Follow up, review and report to the Area Sales Manager on Boutique Monthly reports (e.g., team performance touch base, boutique performance rituals and action plan, consignments, gratuities and discounts if any).
- Consolidate commercial, marketing, and finance data to produce regular business reviews to the Area Sales Manager.
What We Are Looking For
- Minimum Bachelor’s degree or equivalent in related discipline
- Minimum of 5 years of experience in project management and/or commercial support roles
- Proven track record in luxury boutique network management, including involvement in new store openings, renovations or relocations.
- Hands on experience in performance monitoring and productivity improvement.
- Demonstrated ability to lead cross-functional projects.
- Entrepreneurial mindset and business acumen
- Excellent analytical skills and understanding of retail productivity levers
- Excellent interpersonal skills to handle both internal and external stakeholders (staff, partners, clients and colleagues)
- Ability to credibly represent the Maison and its core values
- Strategic thinking & problem solving.
- Facilitation & workshop leadership
- Real Estate & Contract coordination
- Executive communication and presentation
- Solid digital skills and interest in new technologies and media
- Knowledge of the watch & jewelry industry is a plus
- International experience is a plus
- Fluency in English and Arabic is a Plus
What Do We Offer
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities.
We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
We offer a dynamic work environment where expertise meets Arts and Culture.
We are fully transparent and share with you: Maison strategies, key information, needs of others Corporate Departments.
We constantly educate you with: Cartier’s savoir-faire, competitive landscape, industry news, client experience best practices.
We facilitate career development and evolution in the mid-term within our Maison.
We develop you with training, continuous learning and encourage a healthy and strong feedback culture, where you will feel encouraged and able to give an honest opinion, as this is essential to us.
WHO WE ARE?
As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together.
We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Quite simply, Cartier is a place like no other.
Welcome to our Maison!
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