Retail Manager
Role Overview
Manage day-to-day operations at Guzman y Gomez Dubbo, located at 1 Spitfire Drive, Dubbo NSW 2830.
The restaurant serves customers from breakfast through late evening in a fast-paced environment.
The employer emphasises fresh food, customer experience, food safety, teamwork, and continuous improvement.
Key Skills for This Role
Full Job Posting
Opportunity
Manage day-to-day operations at Guzman y Gomez Dubbo, located at 1 Spitfire Drive, Dubbo NSW 2830.
The restaurant serves customers from breakfast through late evening in a fast-paced environment.
The employer emphasises fresh food, customer experience, food safety, teamwork, and continuous improvement.
Duties and responsibilities
- Plan, organise, direct, and coordinate daily operations to deliver efficient service and meet business objectives.
- Manage recruitment, onboarding, training, rostering, performance, and staff development.
- Monitor customer service and resolve enquiries and complaints promptly.
- Manage inventory by ordering stock, monitoring deliveries, minimising waste, and maintaining availability.
- Ensure food safety, hygiene, workplace health and safety, and operational procedure compliance.
- Monitor sales, labour and food costs, budgets, and profitability; implement performance improvements.
- Prepare reports, maintain records, and analyse sales trends.
- Coordinate promotions, local marketing, and in-store merchandising.
- Maintain a clean, safe, and welcoming restaurant.
- Liaise with suppliers, contractors, and senior management; implement policies, procedures, and brand standards.
- Lead by example and promote teamwork, customer satisfaction, and continuous improvement.
Education and experience
- Tertiary qualification in Business, Retail Management, Hospitality Management, or a related field.
- At least 1 year of full-time experience as a Retail Manager, Restaurant Manager, Fast Food Manager, or in a closely related management role.
Required skills
- Strong leadership, people management, communication, and interpersonal skills.
- Customer service and conflict resolution ability.
- Ability to manage fast-paced hospitality operations.
- Financial, budgeting, and cost-control skills.
- Experience with rostering, workforce planning, and performance management.
- Strong organisational and time-management skills.
- Ability to analyse sales and implement business improvements.
- Knowledge of food safety, workplace health and safety, and compliance requirements.
- Problem-solving ability, attention to detail, and capacity to work under pressure.
Working arrangements
- Full-time and permanent role, 38 hours per week, with 8-hour shifts.
- Listed working hours are Monday to Friday, 9:00 am to 5:00 pm.
Salary
- Salary is $79,423 per year plus superannuation.
Work location
- Work location is in person at the Dubbo restaurant.
Application
- Submit a resume through the platform.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career