Retail Manager - CLUB Membership
Role Overview
This Retail Manager position for our Bass Pro Shops and Cabela’s CLUB program is a unique position in our retail locations.
The Bass Pro Shops and Cabela’s CLUB is a comprehensive customer loyalty program that allows customers to better connect with our company and the outdoors.
As a salaried member of the leadership team your day will vary from your primary role of overseeing and driving the Bass Pro Shops and Cabela's CLUB credit program and CLUB customer experience culture throughout the store, to supporting the entire team during your Manager on Duty shifts.
Our most successful CLUB Membership Managers are those who:
Inspire others to deliver an outstanding CLUB Customer Service Experience every time
Influence others by building strong and trusting relationships through collaborative efforts
Are servant leaders at heart and passionate about the team, always remaining transparent, empathetic, and honest
Are passionate about being a coach and trainer to store leadership, peers, and outfitters throughout the store; being a coach of coaches
Are great at multi-tasking and love working in a fast-paced, ever-changing environment
Are metrics and compliance driven; always striving to improve results and resilient when faced with setbacks
Full Job Posting
EXPERIENCE/QUALIFICATIONS
- Minimum Degree Required: High School Diploma or Equivalent
- Years of experience: 2 to 4+ years Sales, Management, or Leadership Experience
- KNOWLEDGE, SKILLS, AND ABILITY:
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of other financial, legal, and technical information.
- Ability to read and analyze certain reports. Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
- Ability to conduct meetings and presentations to groups.
- Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
- Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
- Demonstrated use of Team concept of Management
- As needed for training and CLUB off-site events
- Constantly communicates with others to exchange information
- Regularly computer work, walking and standing
- Occasionally sitting and lifting up to 50lbs
- Occasionally work in outdoor elements, hot and cold temperatures
- Occasionally work in noisy environments
- Retail/Store
- Develops objectives and general policies and procedures for a specific program or functional area of responsibility within the general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
- We will be accepting applications on an ongoing basis.
- Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
- Reasonable Accommodations
- Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
- If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].
- Bass Pro Shops
About Bass Pro Shops
Leading national retailer of outdoor gear and apparel.
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