Retail Dining Manager

Skills:

• Strong interpersonal and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent time management and organizational skills
• Service-oriented leadership style
• Ability to handle stressful situations with professionalism and positivity
• Proficiency in Microsoft Word and Excel
• Supervisory Responsibilities:
• Directly supervises front-of-house staff, including serving staff, banquet staff, cashiers, baristas, and temporary employees
• Provides coaching, training, and performance feedback
• Conducts performance evaluations and supports staff development
• Enforces safety, sanitation, and service standards
• Investigates incidents and completes required reports
• Coordinates staffing and coverage across multiple outlets.
• Essential Functions:
• Provide daily front-of-house operational leadership across retail dining locations
• Establish service standards and ensure consistent guest experience across all outlets
• Collaborate with culinary leadership on menu execution and service flow
• Oversee scheduling, labor deployment, and staffing optimization
• Monitor operational performance and address service or staffing gaps
• Serve as liaison with campus partners, vendors, and internal departments
• Support financial oversight, including basic budgeting, labor tracking, and reconciliation
• Assist with equipment needs, vendor coordination, and operational improvements
• Train, guide, and supervise student and hourly staff
• Prepare reports, communications, and operational documentation
• Perform other duties as assigned in support of Rice Hospitality objectives
• Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits Rice Mission and Values: Mission and Values | Rice University
• Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please get in touch with Rice University’s Human Resources Office via email at [email protected] for support.
• If you have any additional questions, please email us at [email protected]. Thank you for your interest in employment with Rice University.