Retail Associate

About This Role

Who are we? Cars24 isn’t just a name; we’re a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars. From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we’re all about turning the gears of innovation.

Our secret? A dream team that leads with passion and drives with purpose. Now, we’re revving up our team in the UAE and looking for talent ready to make our journey of progress their own. Buckle up, because the current pit stop is within the Procurement function as a Retail Associate.

Role Overview We are looking for a driven and customer-focused Retail Associate to support our procurement operations by engaging directly with car sellers, negotiating competitive prices, and closing purchase deals. This role sits at the intersection of sales, negotiation, and market intelligence, playing a critical part in building high-quality inventory.

What You'll Do In The Driver's Seat

• Engage with a) individual car sellers to understand vehicle details, expectations b) Internal car inspectors to understand cars details that will explain car price to the seller.
• Negotiate effectively with the seller to arrive at a commercially viable purchase prices
• Drive end-to-end deal closure, including agreement finalization and documentation coordination
• Build trust and maintain strong relationships with sellers to ensure a smooth transaction experience
• Evaluate cars based on market demand, condition, and pricing benchmarks
• Work closely with internal pricing and operations teams to execute procurement process
• Maintain accurate records of seller interactions, negotiations, and deal status
• Ensure quick turnaround time (TAT) from lead to deal closure

What's Under The Hood

• Proven experience in sales-oriented roles, preferably within multinational companies
• Prior experience in the automotive market is strongly preferred
• Strong communication, negotiation and deal-closing skills
• Ability to handle high-volume interactions while maintaining quality conversations
• Strong problem-solving mindset and ability to handle objections effectively
• Self-motivated, target-driven, and comfortable working in a fast-paced environment

Preferred Skills

• Understanding of used car pricing and market dynamics
• Experience in procurement, sourcing, or supply-side sales
• Familiarity with CRM tools and sales tracking systems

What Success Looks Like

• High conversion rate from seller leads to closed deals
• Ability to procure quality inventory at competitive prices
• Strong seller satisfaction and repeat engagement

KPIs

• # Cars procured
• Margin on closed cars
• TAT (Deal closure to delivery)