Retail Assistant Store Manager/ Store Manager

Overview

Key Responsibilities

• Complete all the operational requirements of the store
• Improve profit and meet sales target of your VIVA store
• Oversee receiving orders and stock control
• Initiate corrective actions, analyze variance, schedule expenditure, and achieving other financial objectives of the organization
• Maintain inventories to ensure consistent availability of the required services and merchandise
• Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner
• Deal with all complaints, queries, and other related customer service issues
• Recognize future and present requirements by customers
• Establish good rapport with existing and potential customers
• Organize training, orientation, and supervise all Team members and Assistant Store Managers
• Assign and schedule tasks for specific employees and follow up on the results they generate
• Educate staffs about safety and sanitation procedures.
• Appraise, monitor, and plan tasks to be given to individual staff members
• Organize holidays and Comp offs of store staffs.
• Discipline, counsel, and coach employees to maintain positive result generation
• Ensure that all POS machines are in excellent conditions.
• Ensure correct rotation of stock on shelves as per store requirements.
• Ensure the highest hygiene standards all the time in the whole property.