Retail Assistant Store Manager

Join us in a world where tradition and innovation create a delicious Chocolate experience!

We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team.

We seek a Retail store leader who creates innovative ideas, builds strong connections and has a preference and passion to work with an international brand.

As our Assistant Store Manager, you will support the Store Manager in guiding and mentoring our Chocolate Ambassadors by:

Supporting an energetic team to create meaningful relationships with customers by providing a unique chocolate experience.

Delegating, coaching and leading employees on their daily operations, service and collaboration

Assisting with roster and budget management

Leading from the front with passion and expertise with customers on product knowledge and preparation

Deploy visual merchandising strategies and promotional changes

Assisting in developing and leading the team to future successes

What we would like you to bring:

Demonstrated previous customer service experience in a QSR, retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion

Previous Barista experience desirable

An ability to grow your local community and drive return sales and loyalty

Strong time management skills, ability to work effectively and independently with deadlines.

Strong rapport building abilities to assist to lead and coach a team of Chocolate Ambassadors

What we can offer you:

An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes

An engaging and creative workplace full of passionate individuals that embraces diversity and thinking different

A paid day off on your birthday every year

Free hot drinks all working days and 50% staff discount

We'd love to get to know you!