Retail Assistant (Opticians)
Role Overview
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience. You will also be involved in:
Ordering, dispensing and collection of glasses and contact lenses
Supporting with eye-tests and pre-screening activities
Providing aftercare support through repairs and adjustments
Completing operational and administrative tasks associated with dispensing prescriptions
Maintaining shop floor standards
You will be based in store and report to store manager. What you’ll need to have:
Passion for customer care
Desire to learn
Full Job Posting
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience. You will also be involved in:
Ordering, dispensing and collection of glasses and contact lenses
Supporting with eye-tests and pre-screening activities
Providing aftercare support through repairs and adjustments
Completing operational and administrative tasks associated with dispensing prescriptions
Maintaining shop floor standards
You will be based in store and report to store manager. What you’ll need to have:
Passion for customer care
Desire to learn
It would be great if you also have
Worked in a retail or clinical environment
Our benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Level
Level 7
Business area
Opticians, Retail
Function
Opticians
Specialism
Boots Opticians Operations
Keywords
customer, retail, opticians, optometry, apprentice, student, sales assistant, sales advisor, customer advisor, Optical Support
Hours per week
37.5
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays and Weekends
Hours per week
Over 35 hours per week
Latitude,longitude 1
53.342036777,-1.351391310
Airport
No
Company
Optics
Division
100 - North
Region
OPT105 - East Midlands
Store
3451 - Sheffield - Crystal Peaks
Please select the required shift pattern for Fridays
Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm)
Please select the required shift pattern for Sundays
Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm)
About Boots Opticians
Parent group profile
The Boots Group
Leading international pharmacy-led health and beauty retailer.
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