Retail Analytics & Intelligence Manager

Overview

Key Responsibilities

• Provide functional and technical support for Business Intelligence technologies, focusing on planning, buying, and merchandising.
• Ensure effective support to core retail applications (SAP), covering master data management, items, locations, pricing, costing, purchase orders, allocations, transfers, inventory management, replenishment, price management, and markdown management.
• Lead requirement analysis and solution design for new projects and enhancements, working with business users to complete Business Requirement Documents (BRD).
• Collaborate with SI partners, review technical solutions, and guide teams through all project phases, ensuring alignment with strategic goals and effective project delivery.
• Possess technical proficiency in AWS Redshift and Databricks, SAP, and Business Intelligence capabilities like MicroStrategy, Strategy BI and Agentic AI

Functional And Technical Knowledge

• Expertise in SAP, supporting planning, buying, and merchandising functions for Omni-channel retail.

Application Support

• Proven experience in SAP and BI Application
• Master Data Management (Merchandise hierarchy & other master data)
• Integration and Customization:
• Functional knowledge of ERP & SAP
• Understanding of customizations, extensions, and custom integrations in applications with third-party systems.

Problem Solving

• Strong problem-solving and analytical skills focused on root cause analysis and preventive fixes.

Project Management

• Drive requirement analysis and solutioning for new projects and enhancements.
• Work with business users to complete Business Requirement Documents (BRD) for new projects and demand.
• Conduct solution walkthrough sessions with SI partners and guide the team across all project phases.
• Review technical solutions, efforts, costs, and timelines provided by SI partners.
• Manage all phases of projects from Design, Build, Test, and Deploy.
• Effective project and stakeholder management skills.

Technical Skills

• Strong retail analytics experience (merchandising, customer, inventory, omnichannel)
• Deep expertise in MicroStrategy & Power BI (semantic layer, data modeling, performance tuning)
• Proven track record in data visualization & executive storytelling
• Experience managing enterprise reporting layers and federated BI environments
• Solid understanding of modern data platforms (Databricks, Snowflake, Redshift, etc.)
• Working knowledge of Generative AI & agentic analytics use cases
• Ability to lead and grow a team of BI developers / analysts
• Strong focus on data governance, KPI consistency, and single version of truth

Experience

• 5-8 years of experience in IT, with at least 5 years of Retail ERP is desirable.
• Must have experience in integrations to multiple in-house and external systems.
• Must have experience in an Omni-channel Retail Business