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Restoration Supervisor

SERVPRO Team Greenway
Knoxville, USA
Full-time
Mid
Onsite
Discovered 3 days ago

Full Job Posting

What You’ll Do

  • As a Restoration Supervisor, you’ll lead disaster recovery projects from start to finish—ensuring quality work, satisfied customers, and a motivated crew.
  • Your key responsibilities will include:
  • Leading and supervising crews on water, fire, and mold restoration jobs
  • Preparing job sites, loading equipment, and ensuring your team is ready for action
  • Performing hands-on work including:
  • Water extraction
  • Demolition and debris removal
  • Pack-outs and light construction
  • Monitoring drying progress and making daily adjustments using readings and data
  • Communicating clearly with customers about processes, timelines, and next steps
  • Documenting jobs thoroughly (photos, notes, reports) for insurance purposes
  • Ensuring all equipment, vehicles, and materials are properly maintained
  • Inspecting completed work, securing approvals, and assisting with payments
  • Resolving customer concerns and keeping leadership informed
  • What We’re Looking For
  • We want team players who bring energy, reliability, and a strong work ethic every day.
  • Required:
  • On-call availability (rotating schedule)
  • Strong communication and customer service skills
  • Positive attitude, punctuality, and a willingness to work hard
  • Ability to use mobile apps/software for job documentation
  • Ability to follow instructions and prioritize tasks
  • Clean, professional appearance
  • Preferred (but not required):
  • WTR (Water Damage Restoration Technician)
  • ASD (Applied Structural Drying Technician)
  • Physical & Work Requirements
  • Lift and move up to 70 lbs regularly
  • Stand, walk, squat, crawl, and crouch for extended periods
  • Work indoors and outdoors in varying conditions
  • Ability to wear a respirator when required (must seal properly)
  • Strong attention to detail and ability to follow safety procedures
  • Ready to Lead and Grow?
  • This is more than a job—it’s a career path with purpose. You’ll gain valuable skills, lead a team, and help people rebuild when they need it most.
  • Apply today and become part of a company that values your growth and rewards your hard work!
  • All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Qualifications

  • We want team players who bring energy, reliability, and a strong work ethic every day.
  • On-call availability (rotating schedule)
  • Strong communication and customer service skills
  • Positive attitude, punctuality, and a willingness to work hard
  • Ability to use mobile apps/software for job documentation
  • Ability to follow instructions and prioritize tasks
  • Clean, professional appearance
  • WTR (Water Damage Restoration Technician)
  • ASD (Applied Structural Drying Technician)
  • Physical & Work Requirements
  • Lift and move up to 70 lbs regularly
  • Stand, walk, squat, crawl, and crouch for extended periods
  • Work indoors and outdoors in varying conditions
  • Ability to wear a respirator when required (must seal properly)
  • Strong attention to detail and ability to follow safety procedures
  • Ready to Lead and Grow?
  • This is more than a job—it’s a career path with purpose. You’ll gain valuable skills, lead a team, and help people rebuild when they need it most.
  • Apply today and become part of a company that values your growth and rewards your hard work!
  • All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

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