Restaurant Supervisor
Role Overview
Oversee restaurant operations to ensure the restaurant runs smoothly.
Train and supervise staff, maintain food health and safety compliance, and resolve customer complaints.
Key Skills for This Role
Full Job Posting
Job purpose
Oversee restaurant operations to ensure the restaurant runs smoothly.
Train and supervise staff, maintain food health and safety compliance, and resolve customer complaints.
Key responsibilities
- Train restaurant staff and manage work schedules.
- Inspect kitchen hygiene and sanitation; oversee food preparation, presentation, and storage for health and safety compliance.
- Check in with customers about food quality and service.
- Monitor inventory and stock levels; assess upcoming needs for goods, kitchen supplies, and cleaning products and order accordingly.
- Monitor cash flow and settle outstanding bills.
- Review customer surveys and develop service improvements; resolve complaints professionally.
- Build trust, open communication, creative thinking, and cohesive teamwork, and give the team a clear view of project objectives.
- Motivate team members and lead by example.
Qualifications and experience
- At least three years of experience in a similar position in upgraded casual dining or a café.
- Ability to integrate into a new work environment.
- Strong interpersonal and communication skills.
- Hardworking, a team player, and self-motivated with the ability to motivate others.
- Leadership and multitasking skills.
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