Restaurant Server - HALL Arts Hotel

About the hotel

Role overview

Primary duties

• Welcome guests and guide them through the dining experience; explain menu ingredients, preparation, allergens, and seasonal changes.
• Recommend food and beverage pairings, including wine, cocktails, and non-alcoholic options; open, present, and pour wine to fine-dining standards.
• Follow responsible alcohol service guidelines and deliver tableside service, coursed meals, proper plate presentation, and accurate orders.
• Coordinate with kitchen and bar teams; maintain tables through clearing, resetting, and crumb service.
• Anticipate guest needs and handle concerns or special requests with discretion, empathy, and urgency.
• Follow restaurant policies, service and safety standards, cleanliness and sanitation practices; support teammates.

Knowledge and qualifications

• Prior fine-dining or upscale hospitality experience is preferred.
• Must obtain and maintain any required state or local alcohol service permits or certifications, such as TABC, ServSafe Alcohol, or an equivalent.
• Must obtain and maintain any required state or local food service certifications, such as a Food Handlers Card, ServSafe certification, or an equivalent.
• Requires strong communication, interpersonal skills, attention to detail, multitasking ability, and professional composure under pressure.
• Possess or develop knowledge of wine varietals, regions, vintages, and service protocols; demonstrate passion for hospitality, food, and beverage.
• Follow uniform and grooming standards and maintain organization and sanitation in service areas.

Schedule

• A flexible schedule, including evenings, weekends, and holidays, is required.

Physical demands

• The role requires standing and walking for extended periods, carrying trays and equipment up to 25 pounds, and manual dexterity for precise service.
• Wear required personal protective equipment as applicable to job responsibilities.

Employment terms