Restaurant Server

The Restaurant Server is responsible for providing exceptional customer service to all guests at Ninja Ramen Restaurant.

This role involves taking orders, serving food and beverages, ensuring guest satisfaction, and maintaining a clean and organized dining area.

The Server will work closely with the kitchen and service staff to ensure a seamless and enjoyable dining experience for all customers.

1.

o Greet guests warmly and promptly upon arrival.

o Take accurate food and beverage orders from guests and communicate them to the kitchen.

o Serve food and beverages to guests in a timely and professional manner.

o Address and resolve guest inquiries and concerns promptly.

o Maintain a clean and organized dining area, including tables, chairs, and service stations.

o Clean and set-up dining areas as needed.

o Monitor and restock service supplies as necessary.

o Ensure orders are delivered accurately and in a timely manner.

o Coordinate with kitchen staff to ensure special requests and dietary restrictions are accommodated.

o Present menus and provide information about menu items, including specials and promotions.

o Upsell additional products when appropriate.

o Handle orders, cash and card transactions, ensuring accuracy and accountability.

o Work closely with all other staff, and management to ensure efficient and smooth operations.

o Participate in team meetings and training sessions.

o Follow instructions from the Restaurant Supervisor and Manager.

o Adhere to health, safety, and sanitation guidelines and regulations.

o Ensure proper handling and storage of food and beverages.

o Educate guests about Japanese culture and cuisine, providing information about menu items and dining traditions.

o Participate in training sessions to enhance knowledge of Japanese culture and cuisine.

2.

2.1.

Previous experience as a Restaurant Server or in a similar customer service role is preferred.

2.2.

Excellent communication and interpersonal skills.

2.3.

Ability to work in a fast-paced environment and handle multiple responsibilities.

2.4.

Strong attention to detail and organizational skills.

2.5.

Flexibility to work evenings, weekends, and holidays as required.

2.6.

Knowledge of Japanese cuisine and culture is a plus.