Restaurant Outlet Manager - Dubai

Overview

• Shamal Holding is a diversified investment firm that cultivates the extraordinary.
• Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes.
• The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy.
• As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.
• This role falls under our Five Guys umbrella.
• As our Five Guys team continues to grow, we’re in search of a Outlet Manager for our Dubai location.
• In this role, you will work closely with the Assistant Restaurant Manager(s), Supervisors and Crew Members to ensure that store is running at the highest possible level.
• To ensure customer and employee satisfaction through the tools provided including the Secret Shopper program.
• To increase and maintain profitability of the assigned store as well as build sales to achieve and exceed budgets.
• Effectively work with District/Operations Manager to deliver all main KPI's in the business.
• Effectively manage Assistant Restaurant Managers, Supervisors and Crew Members for Five Guys store.
• Maintain safe, secure and healthy working environment by enforcing health and safety standards whilst ensuring brand and local municipality standards are maintained as per guidelines.
• Development plan in place for all members of store personnel, with an ongoing review system.
• Oversee the preparation of store schedule to ensure that store meets the minimum requirements of staff to cover shifts for leaves, personal emergencies, etc.
• Supervise the preventative maintenance schedules of the store.
• Full ownership of inventory and ordering to ensure Cost of Goods is no more than the specified monthly target.
• Meet store financial objectives by developing and implementing strategies to increase average checks.
• Review daily reports for refunds, discounts, deposits, overages / shortages, tip jar and change orders.
• Manage Secret Shopper program to achieve the yearly target.
• Conduct audits on an as needed basis or as per audit schedule.
• Carry out any other reasonable task as assigned by the management.

Experience

• Minimum of 5 years' experience food and beverage industry and reporting in a fast paced and dynamic environment.

Education

• Bachelor's degree in Hospitality Management or Business Administration.
• For more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/

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