Restaurant Managers

Manage daily restaurant operations in alignment with Wynn SOPs and service standards, ensuring proactive readiness rather than reactive response.

Collaborate closely with Reception on pre arrival awareness, reviewing guest profiles, VIP lists, and special requests to prepare the team for seamless execution.

Deliver consistently high quality service, ensuring every guest interaction is intuitive, polished, and aligned with Forbes Travel Guide 5-Star expectations.

Actively engage with guests on the floor, anticipating needs before they are expressed and resolving issues with grace and empathy.

Lead, inspire, and coach supervisors and service team members to embody Wynn s Four Pillars in every interaction.

Conduct daily briefings that integrate pre arrival insights from reception, ensuring the team is prepared to anticipate guest needs.

Monitor daily financial performance, including sales mix, labor cost, and productivity indicators, translating operational decisions into strong financial outcomes.

Contribute to business planning, revenue initiatives, and operational strategies that anticipate demand and maximize profitability.

Prepare and present operational reports, insights, and recommendations to the General Manager.

Support inventory management, cost controls, and compliance with financial policies and procedures.

Maintain cost effective efficiency, overseeing labor, inventory, and controllable expenses within approved budgets.

Handle guest feedback and complaints with empathy and urgency, ensuring effective resolution and recovery.

Monitor service performance and guest satisfaction metrics, implementing continuous improvement actions.

Contribute to revenue optimization through effective management of turn time, seating strategy, yield management, and demand planning.

Demonstrate strong commercial awareness and ability to translate operational decisions into financial outcomes.