Restaurant Manager @Sisi's Eatery

Overview

Key Responsibilities

• Manage the overall day-to-day operations of the restaurant.
• Ensure exceptional guest service and maintain high customer satisfaction.
• Lead, motivate, coach, and develop the restaurant team to achieve operational excellence.
• Manage restaurant performance to achieve sales, profitability, and operational targets.
• Monitor food quality, service standards, cleanliness, and hygiene in accordance with company SOPs.
• Prepare staff schedules based on business requirements while controlling labor costs.
• Monitor food cost, beverage cost, inventory, and wastage to maximize profitability.
• Handle guest complaints professionally and implement effective service recovery.
• Ensure compliance with UAE Municipality regulations, HACCP, food safety, and health & safety standards.
• Conduct regular staff training, performance evaluations, and coaching sessions.
• Coordinate closely with the kitchen team to ensure smooth restaurant operations.
• Analyze daily, weekly, and monthly operational reports and implement improvement plans.
• Oversee cash handling, daily closing procedures, and operational audits.
• Drive upselling initiatives and local marketing activities to increase restaurant revenue.
• Maintain excellent restaurant presentation, cleanliness, and overall guest experience.

Requirements

• Minimum **5 years of experience** in restaurant operations, with at least **3 years as a Restaurant Manager** in a **casual dining restaurant in the UAE**.
• Mandatory UAE casual dining restaurant management experience.
• Proven experience managing high-volume restaurant operations.
• Strong knowledge of restaurant financials, including P&L, food cost, labor cost, and inventory control.
• Experience leading and managing multicultural teams.
• Strong understanding of UAE food safety, HACCP, and Municipality regulations.
• Excellent leadership, communication, and problem-solving skills.
• Strong customer service and guest relations skills.
• Experience using restaurant POS systems.
• Ability to work flexible shifts, including weekends and public holidays.

Preferred Qualifications

• Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, or a related field.
• Experience with international or well-known casual dining restaurant brands is highly preferred.
• Opening experience will be an added advantage.

What We Offer

• Competitive salary package
• Company visa and medical insurance
• Annual leave and air ticket as per UAE Labour Law
• Career growth opportunities within a growing hospitality group
• Professional and supportive work environment
• Only candidates with proven UAE casual dining restaurant management experience will be considered.
• Interested candidates can share the resumes on **[email protected]**
• Pay: AED10,000.00 - AED15,000.00 per month

Application Question(S)

• What are your salary expectations?
• Are you an immediate joiner?
• How many years of experience you have with Casual Dining restaurants?