Restaurant District Manager

Flexible Availability

Job Type

The Restaurant District Manager (RDM) is responsible for all aspects of management including People, Operations, and Financial. The RDM leads a team of 10-14 Restaurant Managers (RM’s). The RDM leads and develops a team of highly effective and engaged Restaurant Managers (RM’s). Span may include multiple states and network may include multiple brands. This position reports directly to the Restaurant Operations Director.

Guest Focus:

Promotes a guest centric culture that provides excellent customer service in a fast and friendly manner

Develops and maintains business strategies for traffic, check, and overall revenue growth

Coaches’ RM’s to implement local store marketing strategies and participate in community activities to promote the business

Empowers their team to resolve any guest issues in the moment

Leadership and Talent Management:

Recruits, interviews, selects, hires, and completes onboarding for all RM’s and RMT’s. Conducts second level interviews for all AGM candidates. Trains and coaches RM’s and RMT’s to ensure that they are confidently able to perform all job duties

Conducts annual performance evaluations and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance

Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements.

Engages in personal development and inspires their team to do the same

Cascades all relevant Brand and Company information and communicates with Restaurant Operations Director as required

Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

Operational Standards and Compliance:

Operates restaurants at Brand and Company standards, following all company policies and procedures

Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance

Completes reports on all incidents following our 5-minute rule policy

Ensures product quality, food safety, cleanliness, general safety, and operational standards are met

Conducts Quick Visits, Cash Audits, and Inventory audits per schedule requirements

Financial Accountability:

Takes ownership for all people, operational, and financial metrics, resulting in profitable restaurants

Tracks and reports all changes in the business environment including but not limited to traffic patterns, consumer buying habits, economic developments, competitor openings and closings; creates plans to compete in the marketplace

Monitors and analyzes financial performance of the restaurants and works with the RM’s to create action plans to improve performance

Conducts root cause analysis and partners with RM’s to implement effective solutions to problems

Medical, Dental, Vision, Term Life and AD&D plans

Flexible spending and health savings accounts

Short-Term and Long-Term Disability

Vacation, Holiday, Personal, and Sick paid time off

Matching 401(k)

Tuition Reimbursement

Stock Purchase Plan

Employee Discount Program

Discount Meal Benefit

Wellness Plan

Cell phone stipend

Company Vehicle Benefit

Quarterly incentive plan

Wait periods may apply

RESTAURANT DISTRICT MANAGER QUALIFICATIONS:

Minimum of 3-5 years restaurant multi-unit management experience required

Bachelor’s Degree preferred

Valid state Driver’s License required

Proficient in Microsoft Office Suite

Serv Safe© Manager and Proctor certification preferred

Excellent communication skills

Motivates, coaches, and leads their team

Acts with integrity; keeps commitments

Exhibits a sense of urgency

Leads by example

Highly organized, ability to juggle multiple initiatives, plan, prioritize work

Team player who can work well with others or independently

Work includes long hours, weekends, holidays, travel, and some overnight stays

Frequently bend, twist at waist, kneel, squat, stand, and walk

Occasionally climb and descend ladders

Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises

Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead

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