naukri
Restaurant & Cafe Operation Manager (Local Hiring)
OLD CAFE
Baladiyat ad Dawhah, QAT
5 10 Years
Onsite
Discovered 1 months ago
Restaurant operationsStaff supervisionStaff trainingScheduling and shift managementCustomer serviceComplaint resolution
Role Overview
Manage the overall daily operation of the restaurant.
Ensure excellent customer service, efficient staff performance, food and beverage quality, cleanliness, safety, and achievement of business targets.
Key Skills for This Role
Restaurant operationsStaff supervisionStaff trainingScheduling and shift managementCustomer serviceComplaint resolution
Full Job Posting
Role Overview
Manage the overall daily operation of the restaurant.
Ensure excellent customer service, efficient staff performance, food and beverage quality, cleanliness, safety, and achievement of business targets.
Daily Operations
- Oversee and manage the restaurant’s daily operations.
- Ensure smooth opening and closing procedures.
- Monitor service quality and resolve operational issues promptly.
- Ensure all restaurant areas are clean, organized, and properly maintained.
- Coordinate front-of-house and back-of-house operations.
Staff Management
- Supervise, train, and motivate restaurant staff.
- Prepare and manage staff schedules and shifts.
- Monitor staff attendance, punctuality, appearance, and performance.
- Assign daily duties and ensure adequate staffing during busy periods.
- Handle staff performance issues and maintain workplace discipline.
- Conduct training and ensure employees follow company procedures.
Customer Service
- Maintain high standards of customer service and guest satisfaction.
- Handle customer complaints professionally and efficiently.
- Ensure customer feedback is addressed and communicated to management.
- Maintain a welcoming and professional atmosphere.
Food and Beverage Quality
- Ensure food, beverages, shisha, and other products meet company quality standards.
- Monitor presentation, portion control, freshness, and consistency.
- Ensure proper storage and handling of food and beverages.
- Monitor stock levels and minimize waste.
Inventory and Cost Control
- The source description introduces inventory and cost control responsibilities but is truncated before the related details.
Source Experience Range
- The source posting metadata indicates 5–10 years of experience.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career