Restaurant & Bar Manager - Full Time - Holiday Inn Perth City Centre

What you will do:

• Manage day-to-day operations of the restaurant/bar & room service teams, including preparing and overseeing department rosters.
• Ensure the Hotel’s key metrics are met and exceeded through engagement initiatives to drive revenue, meet hotels guest love targets, improve efficiency, and guest satisfaction.
• Training, mentoring and motivating colleagues to deliver exceptional service and uphold brand standards.
• Collaborate with other departments to enhance the overall guest experience.
• Supporting your team with recruitment and onboarding.
• Working closely with the finance team to set, monitor, and realign your departmental budgets, including managing payroll costs.
• Ensure all hotel safety protocols, responsible service and HACCP requirements are adhered to.
• Resolving guest complaints in a prompt and professional manner and in accordance with established service recovery guidelines to ensure guest satisfaction.
• The ideal candidate will have:
• Experience as a Restaurant & Bar Manager (2+ years)
• Strong leadership and communication skills.
• The ability to manage conflicting deadlines and priorities.
• Be able to analyse data and implement strategies to drive results and improve efficiency.
• Excellent customer service skills and a passion for exceeding guest expectations.
• We are looking for someone who has:
• Availability across a 7‐day rotating roster (mornings, evenings, weekends, public holidays)
• Legal right to work in Australia
• A current Approved Managers Certification
• A current Responsible Service of Alcohol (RSA) and Food Safety Certificate
• National police clearance (within 6 months)
• Why join us?
• At Holiday Inn Perth City Centre, we offer so much more than just a job. We provide a work environment that values work-life balance and supports your personal and professional growth.
• Competitive salary package
• Employee Perks & Wellbeing –
• Paid birthday leave to celebrate your special day.
• Enhanced Parental leave options to support your growing family.
• Proactive Health Days to keep you feeling your best.
• Workplace Support – A friendly and supportive team with managers who provide ongoing training and development.
• Career Growth – Access to our lifelong development program and career milestone celebrations as you grow within IHG.
• Hotel Perks
• On shift Duty Meal
• Amazing Employee Rate Accommodation at 6000+ IHG Hotels Worldwide
• Food & Beverage Discounts at IHG Hotels
• Access to a retail discount platform to make your pay go even further.
• Paid Annual & Personal Leave – We value your time off and ensure you get the rest you deserve.
• Ready to start your journey with us?
• Join us and you will become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care; that you notice the little things that make a difference to guests as well as always looking for ways to improve.
• Apply now to become part of the IHG family.