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Resource Coordinator

Salt Lake City
Tyler, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 6 days ago
Negotiation

Full Job Posting

Qualifications

  • High school diploma or equivalent.
  • Minimum 3 years of relevant experience or the equivalent in training and related experience.
  • Ability to use technology (mobile apps, email, scheduling software, etc.)
  • Time management skills
  • Negotiation skills
  • Interpersonal interaction skills
  • Multi-lingual preferred in some markets
  • A valid driver’s license with acceptable violation history may be required.
  • Preferred Qualifications:
  • Associate degree in project management, business management, or human resources
  • IIF Safety Leadership Terracon course obtained within 1 year in role.
  • Complete Terracon Resource Manager training within 1 year in role.

Responsibilities

  • Answer and manage incoming calls and dispatch employees with appropriate skills or certifications to precise locations at necessary times.
  • Skilled at prioritizing projects and managing logistics (equipment, internal logistics) according to urgency and importance, utilizing negotiation skills when conflicts arise.
  • Relay information and instruction to employees, their managers, labs and other project stakeholders (internal employees, client, contractors, etc.) as appropriate.
  • As the hub for the department or office, maintain communication with field units to coordinate and prioritize schedules day-to-day.
  • Dispatch in an incident and injury free manner consistent with Terracon’s guidelines to keep the care and concern of employees a priority.
  • Communicate effectively with customers, employees, and leaders.
  • Use materials dashboard, CMELMS and other tools to effectively distribute employees and balance workload.
  • Perform other office duties, if needed, and work with others to meet deadlines.
  • Coordinate between other regional offices to cover projects
  • Manage resource conflicts among employees, clients and office/regional leadership team using negotiation strategies.
  • Follows safety rules and practices and other safety requirements for all projects. Performs pre-task planning prior to executing work. Report any safety issues or concerns to management.
  • Be responsible for maintaining quality standards on all projects.
  • Perform other duties as assigned.

Preferred Qualifications

  • Multi-lingual preferred in some markets
  • Associate degree in project management, business management, or human resources
  • IIF Safety Leadership Terracon course obtained within 1 year in role.
  • Complete Terracon Resource Manager training within 1 year in role.

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