Resident Services Coordinator

The Resident Services Coordinator (RSC) serves as a point of contact for residents and employees in the healthcare and culinary departments. This role ensures resident services function smoothly by leading by example, modeling care expectations, and providing support. The RSC acts as an advocate for the community’s vision and values.

The following essential functions are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Obtain vital signs and notify the supervising nurse of deviations per the Individualized Service Plan (ISP)

Follow residents’ ISP and daily task sheets

Communicate changes in resident status or home situation to appropriate supervisors

Utilize standard precautions and infection control procedures

Follow written instructions and request assistance when needed

Maintain a safe and clean resident environment

Exhibit a caring and respectful attitude toward residents and their property

Assist with activities and encourage resident engagement and participation

Uphold confidentiality of residents and coworkers (HIPPA)

Provide assistance with: Personal hygiene Changing bed linens and making beds Toileting and incontinent care Nutritional and fluid intake Dressing Ambulation and transfers Positioning Medication reminders

Personal hygiene

Changing bed linens and making beds

Toileting and incontinent care

Nutritional and fluid intake

Dressing

Ambulation and transfers

Positioning

Medication reminders

Perform other duties as assigned within scope of practice

Prepare schedules for Cooks and Culinary Service Aides

Ensure quality food preparation and presentation

Plan menus minimizing leftovers

Prepare food, serve meals, and clean dishes

Develop and update the full-service “Anytime” menu

Maintain food storage and rotation

Order food and supplies as needed

Maintain a three-day supply of dry goods for emergency situations

Maintain inventory of kitchen equipment, food, and supplies and complete annual inventories

Comply with food storage, sanitation, and hazardous material regulations

Monitor temperatures and cleaning schedules

Ensure proper sanitation practices and train appropriate staff

Conduct culinary service meetings

Use proper body mechanics when lifting or pushing carts

Participate in hiring and training staff

Enforce and comply with PPE requirements

Train new employees on job duties and Policies & Procedures

Attend bi-weekly and mandatory in-service meetings

Follow all community and company policies and the Employee Handbook

Report unsafe conditions immediately

Perform other duties as assigned

One to three years of experience and/or training in healthcare and/or culinary services, or equivalent education

One to three years of managerial experience, preferably in healthcare

We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose.

Since 2004, we’ve created a culture where our staff can innovate and grow — while our residents thrive and their families enjoy peace of mind.

The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay.

We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws.