Residence Associate

We are driven to create a future where people and place enrich one another.

We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.

At Rosewood Hotel Group, we answer The Calling.

Together, we Make the Place.

As part of our Residential Services team, you will join a highly dedicated group focused on delivering ultra-luxury experiences to our residents and long-stay guests.

You will work closely with the Residential Manager and collaborate with multiple hotel departments to ensure flawless service delivery and seamless day-to-day operations.

In this role, you will be responsible for creating exceptional residential experiences by serving as the primary point of contact for all resident needs, inquiries, and arrivals.

You will manage the check‑in and check‑out processes with precision and discretion, ensure timely follow-up on payments and agreements, and coordinate special arrangements with care and attention to detail.

Your ability to anticipate needs and maintain strong relationships will support the overall success of the property and contribute to the elevated standards of Rosewood Hotel Group.

At Rosewood Hotel Group, your voice is heard – and valued.

We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.