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Reservations Executive (Holiday Homes)

Oia Properties
Abu Dhabi, UAE
fulltime
Today
ExecutiveHolidayHomesReservations
Free

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Job Summary

We are seeking a detail-oriented and proactive Senior Reservations Executive to manage and optimize online property listings across major booking platforms.

The ideal candidate will handle reservations through a Property Management System (PMS), coordinate directly with guests, and work closely with the operations team to ensure a smooth guest experience and maximize occupancy and revenue.

Key Responsibilities

· Manage and maintain property listings on online platforms such as **Airbnb**, **Booking.com**, and similar channels

· Create Listing on PMS & Online Platforms with detailed description and selling points

· Operate and update the **Property Management System (PMS)** for reservations, reporting, and availability like, RMS.

Hostfuly, and Hostaway etc.

· Knowledge of Yearly price calendars as per season, events etc.

· Perform price optimization based on demand, seasonality, and market trends

· Coordinate directly with guests before, during, and after their stay to ensure excellent customer service

· Communicate guest details, special requests, and stay information to the operations

· Monitor and manage cancellations, extensions, modifications, and special requests

· Ensure listing accuracy, calendar synchronization, and compliance with company standards

· Generate basic performance and occupancy reports when required

Requirements

· Previous experience in, Reservations and property management is preferred

· Hands-on experience with Airbnb, Booking.com, and PMS systems

· Strong communication and customer service skills

· Ability to multitask and manage multiple listings efficiently

· Knowledge of pricing strategies and revenue optimization is a plus

· Attention to detail and problem-solving skills

· Proficiency in English (additional languages are an advantage)

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