indeed
RESERVATIONS AGENT
Tamr Inn Hotel
Dubai, UAE
fulltime
Mid-Senior
AED 1,800/month
1 weeks ago
AgentReservations
Free
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AgentReservations
About the Role
ROLE SUMMARY We are looking for a detail-oriented and proactive Reservations Agent to handle room bookings, manage OTA channels, and maximize occupancy at Tamr Inn Hotel, Dubai.
Key Skills for This Role
AgentReservations
Full Job Posting
Overview
**ROLE SUMMARY** We are looking for a detail-oriented and proactive Reservations Agent to handle room bookings, manage OTA channels, and maximize occupancy at Tamr Inn Hotel, Dubai.
Key Responsibilities
- Handle all reservation inquiries via phone, email, and OTA platforms
- Manage bookings and room inventory in the PMS and channel manager
- Monitor rates and availability across all online channels
- Coordinate with front office for smooth guest arrivals
- Respond to guest queries and special requests related to bookings
- Generate reservation reports and daily arrival summaries
Requirements
- 2–3 years of hotel reservations experience (UAE experience preferred)
- Proficient in hotel PMS and channel management systems
- Familiar with OTA platforms (Booking.com, Agoda, Expedia, etc.)
- Strong written and verbal communication in English
- Flexible to work in rotational shifts including weekends
- Hospitality diploma/degree preferred
What We Offer
- Competitive salary and benefits
- Medical insurance and annual leave per UAE Labour Law
- Growth opportunities within Empire Hospitality Management group
- Pay: AED1,800.00 - AED2,500.00 per month
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