Reservations Agent
Role Overview
As a Reservations Agent, you will spread the light and warmth of hospitality by delivering memorable experiences for every guest.
You will handle booking inquiries and convert them into confirmed reservations.
Key Skills for This Role
Full Job Posting
About the Role
As a Reservations Agent, you will spread the light and warmth of hospitality by delivering memorable experiences for every guest.
You will handle booking inquiries and convert them into confirmed reservations.
Responsibilities
- Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members.
- Secure individual bookings: Convert guest inquiries into confirmed reservations.
- Maintain attention to detail: Record and process all reservations with accuracy.
- Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades.
- Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities.
Qualifications
- A passion for spreading the light and warmth of hospitality.
- Acting with integrity and always doing the right thing.
- Inspiring others through leadership.
- A belief that teamwork drives the best outcomes.
- A sense of ownership and accountability.
- A focus on the now, bringing urgency and discipline to every moment.
About Hilton
Hilton is a global leader in hospitality that has welcomed more than 3 billion guests worldwide.
Hilton has been recognized on the World's Best Workplaces list by Great Place to Work and Fortune.
Hilton supports team members' career journeys with world-class brands and a commitment to providing the best stay for every guest.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Hilton
Food & Beverage Waiter/Waitress
Riyadh, KSA
As a Food & Beverage Waiter, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Food and Beverage Supervisor
Riyadh, KSA
As a Food and Beverage Supervisor, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the st
Reservations Manager
Riyadh, KSA
As a Reservations Manager, you’re not just managing the hotel’s reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Director of Marketing & Communications
, QAT
Hilton seeks a Director of Marketing & Communications to lead branding, multi-channel marketing, PR, and internal communications across hotel segments. The role owns marketing budgets, campaign performance reporting, con
Spa Supervisor
Riyadh, KSA
As a Spa Supervisor, you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Spa Manager
Riyadh, KSA
As a Spa Manager, you’re not just overseeing daily spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Food and Beverage Assistant
Riyadh, KSA
As a Food & Beverage Assistant, you’re not just helping prepare for dining and event service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Reservations Supervisor
Riyadh, KSA
As a Reservations Supervisor, you’re not just supervising daily reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Food & Beverage Waiter/Waitress
Riyadh, KSA
Food and Beverage Supervisor
Riyadh, KSA
Reservations Manager
Riyadh, KSA
Director of Marketing & Communications
, QAT
Spa Supervisor
Riyadh, KSA
Spa Manager
Riyadh, KSA
Food and Beverage Assistant
Riyadh, KSA
Reservations Supervisor
Riyadh, KSA