Reservation Coordinator | Discover Qatar
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About the Role
General Information **Ref #** 234009 **Location:** Qatar-Doha **Job family:** Corporate & Commercial **Closing Date:** 2026-06-24 **Description** ****About the role**** Support Discover Qatar reservations at FKB property in processing and confirming bookings/reservations for all water sport activities, in addition to assisting and recoding sales in the retail outlet. Provide seamless operations and excellent services to clients/ custome
Key Skills for This Role
Full Job Posting
General Information
Ref #
Qatar-Doha
Job family:
Description
****About the role****
Support Discover Qatar reservations at FKB property in processing and confirming bookings/reservations for all water sport activities, in addition to assisting and recoding sales in the retail outlet.
Provide seamless operations and excellent services to clients/ customers (B2C) and also to promote Qatar as a premium tourism destination.
Enhance customer experience through implementation and adherence of operational procedures, operational standards and allocation of team tasks.
Ensure that the daily business are performing according to company procedures and policies.
Operational
- Answer all customer enquiries in a professional and timely manner (face to face, phone and email).
- Organize scheduling of lessons and communicate to the team in an organized and clear manner.
- Follow up all scheduled lessons for confirmation within 24 hours of booking.
- Record all bookings through VIBE system.
- Responsible for collection of payment, verification and transfer of records to DQ finance team on a daily basis.
- Monitor retail inventory and assist Senior reservation officer with monthly report and orders.
- Maintain exceptional product knowledge to be able to provide expert advice and information to customers.
- Handle customer complaints in order to resolve and close any issues.
- Perform other department duties related to his/her position
- ****Be part of an extraordinary story****
- Your skills.
- Your imagination.
- Your ambition.
- Here, there are no boundaries to your potential and the impact you can make.
- You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
- You have the chance to be a part of our future, and build the life you want while being part of an international community.
- Our best is here and still to come.
- To us, impossible is only a challenge.
- Join us as we dare to achieve what’s never been done before.
- Together, everything is possible.
Job Specific Skills
- Command of English language
- Technical Knowledge of Kitesurfing
- Knowledge of MS Office tools
- Experience with reservations system
About Qatar Airways Group
Our story started with four aircraft.
Today, we deliver excellence across 12 different businesses coming together as one.
We’ve grown fast, broken records and set trends that others follow.
We don’t slow down by the fear of failure.
Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.
A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How To Apply
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=234009
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