Reservation Agent

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury.

Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

In the role of Reservation Agent you will be responsible for updating and managing the guest's reservation.

Reporting to the Guest Relations Executive, you will be enjoying an inclusive working environment within a dynamic team that extends beyond the realms of Front Office.

This varied and dynamic role provides a chance to develop your professional hospitality career within an international company; either in Australia or overseas.

• Receive, capture and process requests for room reservations that arrive through all channels available to the hotel and corresponding to all business segments
• Monitoring inventory of rooms
• Ensure active Upselling in every sales call
• Apply established Revenue Management strategies and tactics

%3Cul style=%22list-style-type:square;%22%3E%3Cli%3E%3Cp class=%22MsoHeader%22 style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cbig%3E%3Csmall%3E%3Cspan style=%22line-height:150%;%22 lang=%22EN-GB%22%3EGood Computer Skills particularly in the use of MS Office.%26nbsp;%3C/span%3E%3C/small%3E%3C/big%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoHeader%22 style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cbig%3E%3Csmall%3E%3Cspan style=%22line-height:150%;%22 lang=%22EN-GB%22%3EAbility to work under pressure%3C/span%3E%3C/small%3E%3C/big%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoHeader%22 style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cbig%3E%3Csmall%3E%3Cspan style=%22line-height:150%;%22 lang=%22EN-GB%22%3EPositive, can-do attitude%3C/span%3E%3C/small%3E%3C/big%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoHeader%22 style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cbig%3E%3Csmall%3E%3Cspan style=%22line-height:150%;%22 lang=%22EN-GB%22%3EDiploma/certificate in Hospitality or Tourism Management is desirable%3C/span%3E%3C/small%3E%3C/big%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoHeader%22 style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cbig%3E%3Csmall%3E%3Cspan style=%22line-height:150%;%22 lang=%22EN-GB%22%3EKnowledge of Opera/Fidelio is desirable%3C/span%3E%3C/small%3E%3C/big%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoHeader%22 style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cbig%3E%3Csmall%3E%3Cspan style=%22FONT-FAMILY:%27Garamond%27, %27serif%27;FONT-SIZE:12pt;LINE-HEIGHT:150%;mso-bidi-font-family:Arial;%22 lang=%22EN-GB%22%3EPreferable prerequisite knowledge of the Travel/Hotel industry but not essential%3C/span%3E%3C/small%3E%3C/big%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22MARGIN-BOTTOM:0px;MARGIN-TOP:0px;font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EWorking at Park Hyatt Sydney will include:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EAccess to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EAccess to complimentary and discounted Hyatt accommodation worldwide%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EAccess to internationally recognised learning and development programs and opportunities%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EAccess to an employee assistance program and paid family leave benefits%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EBeing part of a diverse and inclusive team, passionate about their work%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22MARGIN-BOTTOM:0px;MARGIN-TOP:0px;font-family:Arial;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22MARGIN-BOTTOM:0px;MARGIN-TOP:0px;font-family:Arial;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EA career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EOur values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EIf you are looking for a fulfilling career, please apply through www.careers.hyatt.com%3C/span%3E%3C/p%3E Job Details Primary Location: AU-NS-Sydney, Park Hyatt Sydney Job Level: Hourly/Entry Level Employee, Full-time Pay Basis: Hourly, Australian Dollar (AUD)