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Research Manager

Infinite Global
New York, USA
Full-time
Manager · 5–7 years experience
Onsite
$80,000-$120,000 / year
Discovered 1 weeks ago
excelpython

Full Job Posting

What You'll Do

  • Manage daily research operations, prioritize requests, establish workflows, and oversee research quality, deadlines, and deliverables.
  • Lead client reporting and develop measurement frameworks, KPIs, and analytics capabilities that demonstrate the business impact of communications programs and support business growth.
  • Conduct competitive intelligence and prospect research to support new business proposals, RFPs, client pitches, and strategic recommendations.
  • Lead original research and thought leadership initiatives, including surveys, secondary research, and large dataset analysis, translating findings into actionable client insights.
  • Oversee media monitoring, social listening, and real-time crisis tracking, including reporting and escalation of important developments.
  • Manage research platforms and databases, leveraging Python, generative AI, and automation tools to improve efficiency, accuracy, and reporting.
  • Manage and mentor the Research Analyst, supporting professional development, team collaboration, and consistent performance standards.

What You Bring

  • 5–7 years of experience in research, analytics, or communications measurement, with PR agency experience required and B2B agency experience strongly preferred.
  • Experience supporting legal, financial, or professional services clients, with a proven ability to measure the business impact of communications programs.
  • Working knowledge of Python, data analysis libraries, large datasets, and generative AI tools, including responsible use and verification of research outputs.
  • Experience with media monitoring, social listening, and research platforms such as Cision, Meltwater, Muck Rack, Pulsar, Brandwatch, Factiva, or LexisNexis.
  • Strong research capabilities, including survey design, competitive intelligence, data analysis, and advanced Excel skills; familiarity with Smartsheet or Microsoft Lists.
  • Experience mentoring or managing junior researchers or analysts
  • Bachelor's degree or equivalent professional experience
  • We're looking for a Research Manager with 5–7 years of experience in research, analytics, or communications measurement to lead the day-to-day operations of our research function.
  • Reporting to an SVP, you'll oversee research priorities, develop meaningful measurement strategies, and deliver insights that support client programs, new business opportunities, and original thought leadership.
  • This is a hands-on leadership role. You'll work alongside and mentor a Research Analyst while collaborating with teams across the agency. The ideal candidate combines strong analytical and technical skills, PR agency experience, and the ability to translate complex data into actionable insights.
  • What You'll Do
  • Manage daily research operations, prioritize requests, establish workflows, and oversee research quality, deadlines, and deliverables.
  • Lead client reporting and develop measurement frameworks, KPIs, and analytics capabilities that demonstrate the business impact of communications programs and support business growth.
  • Conduct competitive intelligence and prospect research to support new business proposals, RFPs, client pitches, and strategic recommendations.
  • Lead original research and thought leadership initiatives, including surveys, secondary research, and large dataset analysis, translating findings into actionable client insights.
  • Oversee media monitoring, social listening, and real-time crisis tracking, including reporting and escalation of important developments.
  • Manage research platforms and databases, leveraging Python, generative AI, and automation tools to improve efficiency, accuracy, and reporting.
  • Manage and mentor the Research Analyst, supporting professional development, team collaboration, and consistent performance standards.

Preferred Qualifications

  • 5–7 years of experience in research, analytics, or communications measurement, with PR agency experience required and B2B agency experience strongly preferred.

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